Health Services Registration Specialist

3 days ago


Sulphur, Louisiana, United States HASC Personnel Services, Inc. Full time
Job Summary

We are seeking a highly organized and customer-focused Health Services Registration Specialist to join our team at HASC Personnel Services, Inc. The successful candidate will be responsible for providing exceptional customer service to our clients and patients, while maintaining accurate records and accounts.

Key Responsibilities
  • Customer Service: Answer all customer incoming calls, direct calls to the proper department and staff member, resolve customer issues, and cross-sell Occupational Health Services and safety council services.
  • Record Keeping: Maintain accurate records and accounts, enter new accounts and protocols into OmniHealth and the EMR System, and handle customer questions and requests for new accounts/updates to protocols/client profiles.
  • Communication: Answer questions from other employees and departments, support other departments when requested, and notify the Supervisor of OHS Customer Service of service delays and additional assistance needed.
  • Technical Skills: Set up user names and passwords for the OmniHealth webpart, become knowledgeable about the use of the tool, and handle all customer technical problems and complaints.
  • Teamwork: Contribute to team effort by accomplishing related results as needed, and assist with special assignments.
Requirements
  • Education: High school diploma or general education degree (GED)
  • Skills: Proven customer service skills, ability to learn custom software applications, entry-level proficiency in Windows Microsoft Word and Excel, and proven organizational skills.
  • Work Environment: This job is typically in an office environment and may require overtime on an as needed basis.


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