Client Care Coordinator

2 weeks ago


Riverside, California, United States PACS Inc Full time
Why join PACS Inc?

We offer a competitive salary and benefits package, along with frequent opportunities for bonuses and overtime.
Our team is equipped with modern laptops and all necessary tools to ensure efficiency and productivity.
We prioritize training and professional development, investing in your future growth.

Compensation:
$20-$23 per hour, depending on experience

Work Schedule:
Full-time

Key Responsibilities:
Support the Case Manager by maintaining regular communication with residents and their families regarding treatment protocols.

Address residents' inquiries about their care, treatment plans, illness progression, and other concerns to ensure they feel secure and supported.

Complete required documentation accurately and promptly.
Facilitate care coordination among residents, healthcare providers, financial services, and third-party payers.
Maintain precise charting and timely completion of necessary paperwork.

Assist the Case Manager while demonstrating the ability to work independently and exercise sound judgment in interactions with physicians, providers, payers, residents, and their families.

Effectively communicate and foster cooperation among individuals, including residents, families, caregivers, physicians, nurses, and other ancillary partners.

Uphold professionalism, respect, and honesty in all interactions with residents, families, staff, and partners.

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