General Manager II

1 week ago

Groton, Connecticut, United States Aramark Full time
Job Title: General Manager II

As a seasoned General Manager II, you will be responsible for leading a team of operations managers to provide exceptional service to our clients. Your primary focus will be on planning, managing, and guiding contracted services for multiple sites, generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.

Key Responsibilities:

  • Lead a team of operations managers to provide operational expertise in contracted services while providing hands-on execution management of operations.
  • Manage client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
  • In partnership with Finance, manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
  • Ensure compliance with all local, state, and federal regulations and codes and maintain all associated records and reports.
  • Ensure compliance with Aramark's standards of operation, including safety standards and Aramark's Business Conduct Policy, at all times.

Requirements:

  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • The ability to focus on client and customer services, entrepreneurship, and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful experience in service industry, contract services, or hospitality environment.
  • Proven ability leading through other managers.
  • Experience in creating and managing a department budget, financial controls, and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.

This role may have physical demands, including lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

#FS-400

Education About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at https://www.aramark.com/careers or connect with us on Facebook, Instagram, and Twitter.

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