NHG General Manager

1 day ago


Groton, Connecticut, United States Navy Exchange Full time
Navy Exchange Lodging Manager Job Summary

As a Navy Exchange Lodging Manager, you will oversee the daily operations of one or more NEXCOM Hospitality Group (NHG) Lodging facilities, ensuring performance meets established NHG guidelines and standards. Reporting directly to a NHG Regional Vice President, you will be responsible for managing a team and making key decisions to drive business growth and customer satisfaction.

Key Responsibilities:
  • Operate a professional Department of Defense (DoD) lodging operation, providing services and amenities comparable to those in a commercial, mid-scale hotel.
  • Coordinate facility maintenance, including alterations, minor construction, painting, and preventive maintenance.
  • Develop and administer operating and equipment budgets, ensuring compliance with NEXCOM policies and procedures.
  • Supervise associates, providing adequate staffing and training to meet program standards.
  • Implement NHG policies and procedures, ensuring compliance with safety, fire, and sanitation regulations.
  • Develop performance work statements for contract services and measure compliance through inspections, audits, and customer critiques.
Requirements:
  • 5 years of experience in administrative, technical, or other responsible work, including 2 years of progressively responsible experience in hotel/motel or institutional management or other related service industry management and operations.
  • Ability to exercise mature judgment, deal with others in person-to-person work relationships, and maintain accountability for the safeguarding of all funds.
  • Strong leadership and communication skills, with the ability to motivate and train a team.
  • Proficiency in using technology, including the NHG Property Management System and Enterprise Inventory Management System.
What We Offer:
  • Competitive salary and benefits package, including federal healthcare, dental, vision, 401(k), and pension plan.
  • Accrual of paid time off (PTO) beginning on day one, tuition reimbursement program, and pet insurance for your furry family members.
  • Continuity Programs for Military Spouses, paid relocation for eligible positions, and tax-free shopping worldwide at any Navy Exchange location.

Navy Exchange Service Command (NEXCOM) offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced leader, we encourage you to apply for this exciting opportunity to join our team as a Navy Exchange Lodging Manager.


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