Healthcare Customer Service Specialist

2 weeks ago


Valparaiso, Indiana, United States Franciscan Health Full time

About Us
Franciscan Health is a leading non-profit healthcare organization dedicated to providing exceptional primary and specialty care. Our mission is rooted in compassion and service, guided by our core values of Respect for Life, Fidelity to Our Mission, Compassionate Concern, Joyful Service, and Christian Stewardship.

With a robust network of over 1,000 employed healthcare professionals and more than 260 locations, we are recognized for our commitment to excellence in patient care.

Position Overview
This role involves working Monday through Friday, with a standard 8-hour shift. Enjoy a balanced work-life schedule with consistent daytime hours and recognized holidays off.

Key Responsibilities
- Manage incoming calls and respond to patient inquiries.
- Schedule appointments and direct callers to the appropriate personnel.
- Operate within an electronic medical records system.
- Collect and process patient payments, ensuring accurate application to accounts.
- Balance daily encounter forms and cash drawers.
- Perform additional administrative tasks based on the specialty of the practice.

Qualifications
- High School Diploma or GED is required.
- A minimum of 1 year of customer service experience is required.
- Previous experience in a healthcare setting is preferred.

Travel Requirements
Travel is rarely required for this position.

Equal Opportunity Employer
Franciscan Alliance is committed to providing equal employment opportunities to all employees and qualified applicants, in accordance with applicable laws.



  • Valparaiso, Indiana, United States Franciscan Health Full time

    Company Overview:Franciscan Health is a prominent non-profit healthcare organization dedicated to providing comprehensive primary and specialty care across multiple locations. Our mission is rooted in compassionate care, guided by our core values of Respect for Life, Fidelity to Our Mission, Compassionate Concern, Joyful Service, and Christian...


  • Valparaiso, Indiana, United States Franciscan Health Full time

    Company Overview:Franciscan Health is a non-profit healthcare organization dedicated to providing both primary and specialized medical services across multiple locations in Indiana and Illinois. Our commitment to compassionate care is reflected in our core values: Respect for Life, Fidelity to Our Mission, Compassionate Concern, Joyful Service, and Christian...


  • Valparaiso, Indiana, United States Franciscan Health Full time

    About UsFranciscan Health is a non-profit healthcare organization dedicated to providing both primary and specialized medical services across various locations. Our commitment to compassionate care is reflected in our core values: Respect for Life, Fidelity to Our Mission, Compassionate Concern, Joyful Service, and Christian Stewardship. With a robust...


  • Valparaiso, Indiana, United States Franciscan Health Full time

    About UsFranciscan Health is a dedicated non-profit healthcare organization providing a wide range of primary and specialty medical services across Indiana and Illinois. Our commitment to compassionate care is reflected in our core values: Respect for Life, Fidelity to Our Mission, Compassionate Concern, Joyful Service, and Christian Stewardship. With over...


  • Valparaiso, Indiana, United States Franciscan Health Full time

    About UsFranciscan Health is a charitable healthcare organization dedicated to providing comprehensive primary and specialty medical services across Indiana and Illinois. We are recognized for our commitment to compassionate care, guided by our core values: Respect for Life, Fidelity to Our Mission, Compassionate Concern, Joyful Service, and Christian...


  • Valparaiso, Indiana, United States Regionalfcu Full time

    Job Openings: Customer Service Specialist - Full-TimeSalary: $17.50 per hourWork Schedule: Monday - SaturdayKey Responsibilities: The Customer Service Specialist role is situated in a dynamic environment that necessitates delivering outstanding service through attentive listening to member requests and either fulfilling the service or transferring the call...


  • Valparaiso, Indiana, United States Regionalfcu Full time

    Job Openings: Customer Service Specialist - Full-TimeSalary: $17.50 per hourWork Schedule: Monday - SaturdayKey Responsibilities: The Customer Service Specialist role is situated in a dynamic environment and necessitates the capacity to deliver outstanding service through attentive listening to member requests and either fulfilling those requests or...


  • Valparaiso, Indiana, United States Regionalfcu Full time

    Job Openings: Customer Service Specialist - Full-TimeSalary: $17.50 per hourWork Schedule: Monday - SaturdayKey Responsibilities: The Customer Service Specialist role is situated in a dynamic environment and necessitates the capacity to deliver outstanding service through attentive listening to member requests and either fulfilling those requests or...


  • Valparaiso, Indiana, United States Superior Insurance Partners LLC Full time

    Position OverviewSuperior Insurance Partners LLC is an expanding insurance brokerage that specializes in delivering solutions for commercial lines, personal lines, and employee benefits to both businesses and individuals. Our firm collaborates with independent insurance agencies across the Midwest and Eastern United States to assist them in reaching their...


  • Valparaiso, Indiana, United States Crothall Healthcare Full time

    Job Opportunity: Floor Maintenance Specialist at Crothall HealthcareAbout the Role:We are seeking a skilled Floor Maintenance Specialist to join our team at Crothall Healthcare. As a key member of our facilities management team, you will be responsible for maintaining and restoring hard-surface floors to a high standard.Key Responsibilities:Maintain and...


  • Valparaiso, Indiana, United States IDR Healthcare Full time

    Job Title: Traveling Ultrasound SpecialistWe are seeking a highly skilled and experienced Ultrasound Technologist to join our team as a Traveling Ultrasound Specialist. As a key member of our diagnostic imaging team, you will be responsible for providing high-quality ultrasound services to patients in various healthcare settings.Job Summary:Provide...


  • Valparaiso, Indiana, United States IDR Healthcare Full time

    **Job Summary**IDR Healthcare is seeking a skilled Diagnostic Imaging Specialist to join our team as a Traveling Diagnostic Imaging Specialist in a Mobile Ultrasound Technologist role.**Key Responsibilities:**Perform high-quality ultrasound imaging procedures for patients in various healthcare settings.Operate and maintain ultrasound equipment, ensuring...


  • Valparaiso, Indiana, United States Weatherby Healthcare Full time

    Job Summary:We are seeking a highly skilled Staff Physician to join our team at Weatherby Healthcare. As a key member of our medical staff, you will be responsible for providing exceptional patient care and working closely with our specialty-specific consultants to ensure the highest level of service.Responsibilities:Must have an active state licenseBC or BE...


  • Valparaiso, Indiana, United States GHR Healthcare - Travel Division Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:GHR Healthcare - Travel Division is seeking a skilled Travel Nurse RN Specialist to join our team. As a Traveling Registered Nurse, you will have the opportunity to work in a dynamic and challenging environment, providing high-quality patient care in a Progressive Care Unit setting.Responsibilities:Provide...


  • Valparaiso, Indiana, United States SkyBridge Healthcare Full time

    SkyBridge Healthcare is seeking a skilled Diagnostic Imaging Specialist for a 13-week travel assignment in a dynamic healthcare setting. Job Summary: Specialty: Diagnostic ImagingDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 40 hours per weekShift: 8 hours, days and nightsEmployment Type: Travel About the Job: As a Diagnostic Imaging...


  • Valparaiso, Indiana, United States Host Healthcare Full time

    Host Healthcare is looking for a traveling Cardiovascular Specialist for an exciting opportunity. Position OverviewAs a Cardiovascular Specialist, you will play a crucial role in providing high-quality care to patients in various healthcare settings. Key ResponsibilitiesSpecialty: Cardiovascular TechnologyDiscipline: Allied Health ProfessionalEmployment...


  • Valparaiso, Indiana, United States Health Advocates Network-Nursing Full time

    Job Title: Travel Nurse RN SpecialistJob Summary: Health Advocates Network-Nursing is seeking a skilled Travel Nurse RN Specialist to join our team. As a Telemedicine Healthcare Professional, you will be responsible for providing high-quality patient care in a dynamic and fast-paced environment.Responsibilities:Provide expert-level care to patients in a...


  • Valparaiso, Indiana, United States Host Healthcare Full time

    Job Title: Traveling Medical Imaging SpecialistHost Healthcare is seeking a skilled Traveling Medical Imaging Specialist to join our team for a 13-week assignment in Indiana.Job Summary:We are looking for a highly motivated and experienced Diagnostic Imaging Professional to work as a Mobile Ultrasound Technologist in a dynamic healthcare setting. As a...


  • Valparaiso, Indiana, United States TotalMed Allied Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:TotalMed Allied is seeking a skilled Diagnostic Imaging Specialist to join our team as a travel Ultrasound Technologist. As a Diagnostic Imaging Specialist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images for medical professionals to...


  • Valparaiso, Indiana, United States Liberty Utilities Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Liberty Utilities. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to...