Current jobs related to Customer Service Specialist - Valparaiso, Indiana - Regionalfcu

  • Customer Service Specialist

    4 weeks ago

    Valparaiso, Indiana, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise. You will also be responsible for maintaining a high...

  • Customer Service Representative

    1 week ago

    Valparaiso, Indiana, United States Sherwin-Williams Full time

    Job DescriptionThis position is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum...

  • Customer Service Representative

    1 week ago

    Valparaiso, Indiana, United States The Sherwin-Williams Company Full time

    Customer Service SpecialistThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide solutions, and ensure maximum satisfaction. You will also be responsible for maintaining high-quality standards and staying up-to-date with product features.Key...

  • Customer Service Representative

    1 week ago

    Valparaiso, Indiana, United States The Sherwin-Williams Company Full time

    Customer Service SpecialistThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide solutions, and ensure maximum client satisfaction. You will also be responsible for staying up-to-date with product features and maintaining the...

  • Customer Service Representative

    1 week ago

    Valparaiso, Indiana, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Your primary goal will be to promptly resolve any...

  • Customer Service Representative

    3 days ago

    Valparaiso, Indiana, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. Customer Service Specialists collaborate closely with wholesale and retail customers to identify their needs, answer their questions about Sherwin-Williams products, and recommend suitable solutions. They are also expected to promptly resolve any customer...

  • Customer Service Representative

    4 weeks ago

    Valparaiso, Indiana, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth through effective product...

  • Customer Service Representative

    2 weeks ago

    Valparaiso, Indiana, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any concerns in a timely and professional manner.Key ResponsibilitiesProvide...

  • Custom Framing Sales and Production Specialist

    4 weeks ago

    Valparaiso, Indiana, United States Michaels Stores Full time

    Job SummaryWe are seeking a skilled and customer-focused Custom Framing Sales and Production Specialist to join our team at Michaels Stores. As a key member of our framing department, you will be responsible for delivering exceptional customer service, creating memorable framing solutions, and maintaining a safe and organized store environment.Key...

  • Customer Service Manager

    3 weeks ago

    Valparaiso, Indiana, United States Hobby Lobby Full time

    Customer Service Manager OpportunityHobby Lobby Stores, Inc. is seeking a skilled Customer Service Manager to join our management team. As a Customer Service Manager, you will be responsible for providing exceptional customer service, managing store operations, and leading a team of customer service representatives.Key Responsibilities:Provide excellent...

  • Customer Service Representative

    4 weeks ago

    Valparaiso, Indiana, United States Liberty Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Liberty Utilities. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 months ago

    Valparaiso, Indiana, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting sales efforts.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Representative

    2 months ago

    Valparaiso, Indiana, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    1 month ago

    Valparaiso, Indiana, United States Liberty Utilities Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Liberty Utilities. As a key member of our customer service team, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer...

  • Customer Service Representative

    4 weeks ago

    Valparaiso, Indiana, United States Horizon Bank Full time

    Job OverviewThe Customer Service Representative plays a vital role in originating new deposit accounts and consumer loans. This position requires processing customer transactions, completing customer-initiated account maintenance, and other tasks associated with customer requests. The ideal candidate will provide timely, efficient, and accurate service in...

  • Customer Service Representative

    4 weeks ago

    Valparaiso, Indiana, United States Indiana State Gov Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the State of Indiana. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring the accuracy and timeliness of transactions.Key ResponsibilitiesConduct customer...

  • Customer Service Representative

    2 weeks ago

    Valparaiso, Indiana, United States Liberty Utilities Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Liberty Utilities. As a key member of our customer service team, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to all...

  • Customer Service Representative

    3 weeks ago

    Valparaiso, Indiana, United States Meijer Full time

    Job SummaryAs a key member of our team, you will be responsible for delivering exceptional customer service by providing customers with outstanding product knowledge, efficient service, and a friendly attitude. You will be exposed to a variety of retail tasks related to product, customer service, and merchandising, ensuring a seamless shopping experience for...

  • Customer Service Representative

    1 week ago

    Valparaiso, Indiana, United States Kyle Barone - State Farm Agent Full time

    ROLE: Customer Service RepresentativeAs a key member of the Kyle Barone - State Farm Agent team, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the...

  • Customer Service Representative

    3 weeks ago

    Valparaiso, Indiana, United States Crew Carwash Full time

    Customer Service Team Member OpportunityCrew Carwash is seeking a motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring our customers leave with a smile.Key Responsibilities:Provide top-notch customer...

Customer Service Specialist

2 months ago

Valparaiso, Indiana, United States Regionalfcu Full time

Job Openings:
Customer Service Specialist - Full-Time

Salary:
$17.50 per hour

Work Schedule:
Monday - Saturday

Key Responsibilities:

The Customer Service Specialist role is situated in a dynamic environment and necessitates the capacity to deliver outstanding service through attentive listening to member requests and either fulfilling those requests or directing the call to another representative who will manage the member's needs.

Ensure compliance with applicable state and federal regulations as well as company policies. Collaborate with team members to guarantee the provision of Exceptional Member Service.

Responsible for promptly, accurately, and professionally addressing member telephone inquiries, as well as managing member email inquiries with appropriate grammar and punctuation to maintain professional communication.

Follow member authentication protocols to safeguard the account information of our members.
Handle a significant volume of calls and emails daily while prioritizing follow-up actions.
Assist members with their inquiries and build rapport to comprehend their service requirements.
Effectively manage complaints related to service and direct them to the appropriate personnel for resolution.
Escalate member issues as necessary in accordance with departmental guidelines.
Maintain confidentiality and sensitivity in all interactions, both internal and external.
Continuously learn about all REGIONAL products and procedures to effectively respond to member inquiries.
Share insights regarding credit union products, features, and benefits with members.
Recommend additional credit union products and services by identifying member needs or soliciting further information.
Process requests for check orders, stop payments, account maintenance, transfers, check and statement copies, or other account-related needs.
Uphold a high standard of work quality, with meticulous attention to detail.
Report any suspicious transactions or unusual occurrences to a supervisor.
Conduct all tasks in compliance with established regulations, policies, and procedures.
Safeguard member confidentiality as mandated by REGIONAL federal credit union.
Engage in ongoing skill development, compliance, and security training as required for the position and apply this knowledge in daily responsibilities.
Other duties as assigned.

Qualifications:
Availability to work Monday through Friday from 8 a.m. to 6 p.m. and Saturdays from 9 a.m. to noon. Monthly schedules will be provided.
Minimum of 40 hours per week.
At least one year of customer service experience, with substantial phone and online member service experience preferred.
Ability to communicate clearly and effectively over the phone with members and colleagues.
Demonstrate strong member service and problem-solving skills while addressing inquiries with tact, diplomacy, and patience.
Familiarity with credit products and services.
Exceptional organizational, time management, and follow-up skills. Excellent interpersonal skills and the ability to communicate effectively with members, employees, and external service providers.
Ability to adhere to detailed instructions and a wide range of procedures requiring sound judgment.
Proficient typing and computer skills, particularly in Microsoft Word and Excel, along with the ability to navigate software systems.

Additional Information:

Our company is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions in compliance with the Americans with Disabilities Act (ADA).