Healthcare Customer Service Specialist
1 week ago
About Us
Franciscan Health is a non-profit healthcare organization dedicated to providing both primary and specialized medical services across various locations. Our commitment to compassionate care is reflected in our core values: Respect for Life, Fidelity to Our Mission, Compassionate Concern, Joyful Service, and Christian Stewardship. With a robust network of over 1,000 employed healthcare professionals, we prioritize a collaborative approach to patient care, ensuring excellence in service delivery.
Position Overview
As a Patient Service Representative, you will play a vital role in enhancing patient experiences through effective communication and administrative support. Your responsibilities will include:
- Consistent Work Schedule: Monday to Friday, 8-hour shifts.
- Work-Life Balance: Enjoy a stable day shift with recognized holidays off.
- Professional Growth: Access to development opportunities to advance your career.
- Comprehensive Benefits: A competitive benefits package designed to reward your expertise.
- Communication: Handle incoming calls, respond to inquiries, and schedule appointments.
- Administrative Duties: Utilize electronic medical records and manage patient accounts.
- Financial Transactions: Process patient payments and maintain accurate financial records.
- Additional Tasks: Perform various administrative responsibilities tailored to the practice's specialty.
- High School Diploma or GED - Required
- Minimum of 1 year in Customer Service - Required
- 1 year of experience in Healthcare - Preferred
Minimal travel expected.
Equal Opportunity Commitment
Franciscan Alliance is dedicated to providing equal employment opportunities to all employees and qualified applicants, adhering to applicable laws and regulations. We uphold a Right of Conscience objection regarding any local, state, or Federal mandates that conflict with our values and religious rights.
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