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IT Support Specialist

2 months ago


Parsippany, New Jersey, United States Dexter Technologies Full time
Company Overview:
Dexter Technologies Inc. is a prominent provider of Staffing and Recruiting Services, recognized for fostering career advancement among its employees.

Position:
Desktop Support Engineer

Employment Type:
Contract

Key Responsibilities:
1. Conduct routine maintenance on desktops, laptops, printers, and mobile devices.
2. Provide support within a Windows operating environment.
3. Utilize Azure AD, Intune, and Windows Autopilot for device management.
4. Assist with audio and video equipment in office settings and conference rooms.
5. Support mobile devices including iPhones, iPads, and Android devices.
6. Troubleshoot and resolve issues through desk-side support, phone, and email communication.
7. Manage Active Directory tasks such as password resets and account unlocks.
8. Offer assistance with Outlook and Office applications.

Qualifications:
Experience in desktop support and a strong understanding of the technologies mentioned are essential for success in this role.