Technical Support Specialist

4 weeks ago


Parsippany, New Jersey, United States Langan Engineering and Environmental Services, Inc. Full time

Langan Engineering and Environmental Services, Inc. is seeking a skilled Technical Support Specialist to join its collaborative Information Technology team in Parsippany, NJ. As a key member of the team, you will be responsible for troubleshooting technical issues and repairing and maintaining all types of computer and peripheral hardware.

Key Responsibilities:

  • Set up and repair PCs and peripherals
  • Perform software installations
  • Minor printer repair and support
  • Occasionally provide telephone, e-mail, and live chat technical support
  • Perform other duties as requested

Qualifications:

  • Student actively pursuing a degree in Information Technology, Computer Science, or related field
  • Minimum GPA of 3.0 preferred
  • Ability to work at 20 hours/week during the fall semester
  • Excellent communication skills, written and verbal
  • Strong attention to detail with excellent customer service skills
  • Ability to effectively work independently and in a team environment
  • Ability to potentially travel to satellite offices to provide on-site support
  • Programming and/or networking experience a plus
  • Data entry, inventory, and video editing experience preferred

Langan provides a rich array of programs and benefits to help its employees advance their careers and enhance the quality of their lives. Our comprehensive compensation package includes full-time employment, company-paid medical, dental, and vision coverage, life insurance, short- and long-term disability insurance, and paid pregnancy disability leave. We also offer a 401(k)/Roth with company match, paid time off, employee referral and professional license bonuses, and educational reimbursement.

Langan is an affirmative action/equal opportunity employer committed to building a team that represents and values diverse backgrounds. We promote a positive work environment of inclusion, where we respect each other's differences and recognize that a diverse, equitable, and inclusive environment is a key to our success.



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