Technical Support Specialist
4 weeks ago
Langan Engineering and Environmental Services, Inc. is seeking a skilled Technical Support Specialist to join its collaborative Information Technology team in Parsippany, NJ. As a key member of the team, you will be responsible for troubleshooting technical issues and repairing and maintaining all types of computer and peripheral hardware.
Key Responsibilities:
- Set up and repair PCs and peripherals
- Perform software installations
- Minor printer repair and support
- Occasionally provide telephone, e-mail, and live chat technical support
- Perform other duties as requested
Qualifications:
- Student actively pursuing a degree in Information Technology, Computer Science, or related field
- Minimum GPA of 3.0 preferred
- Ability to work at 20 hours/week during the fall semester
- Excellent communication skills, written and verbal
- Strong attention to detail with excellent customer service skills
- Ability to effectively work independently and in a team environment
- Ability to potentially travel to satellite offices to provide on-site support
- Programming and/or networking experience a plus
- Data entry, inventory, and video editing experience preferred
Langan provides a rich array of programs and benefits to help its employees advance their careers and enhance the quality of their lives. Our comprehensive compensation package includes full-time employment, company-paid medical, dental, and vision coverage, life insurance, short- and long-term disability insurance, and paid pregnancy disability leave. We also offer a 401(k)/Roth with company match, paid time off, employee referral and professional license bonuses, and educational reimbursement.
Langan is an affirmative action/equal opportunity employer committed to building a team that represents and values diverse backgrounds. We promote a positive work environment of inclusion, where we respect each other's differences and recognize that a diverse, equitable, and inclusive environment is a key to our success.
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