Sales Operations Coordinator

2 weeks ago

Houston, Texas, United States OneWeb Technologies Full time
Job Overview

Position Title: Sales Operations Coordinator

Department: Sales Division

Reports To: Sales Operations Supervisor

Status: Full-time, Exempt

Location: Remote, US

Citizenship: US Citizenship required

Clearance: Must be eligible to obtain and maintain a security clearance (if necessary)

Annual Salary: $62,000 (commensurate with experience)

POSITION MISSION

Become a vital member of our innovative team as a Sales Operations Coordinator. In this position, you will facilitate the effective management of order processing to support our sales efforts, reporting directly to the Sales Operations Supervisor. You will be responsible for the seamless and efficient administrative execution of sales operations, which includes terminal provisioning, order management, logistics, and reporting. If you possess a keen eye for detail and excel in a dynamic environment, we encourage you to explore this opportunity.

KEY RESPONSIBILITIES

Order Management and Logistics:

· Execute order processing, tracking, and shipping (e.g., updating CRM systems, managing shipping logistics, resolving customs issues, coordinating with the Logistics team for repackaging and resending orders).

Sales Assistance:

· Address requests for quotes sent to the Sales Support email or direct them to the appropriate team member for action.

· Provide necessary support to the Sales team as required; assist with administrative tasks when team members are traveling or unable to generate quotes, ROMs, RFPs, etc.

· Ensure prompt and accurate execution of inside sales transactions, minimizing errors.

· Monitor and distribute RFQs, RFPs, and RFIs posted on various platforms.

· Maintain Salesforce by tracking opportunities from initiation to delivery and collaborating with the sales team to keep opportunities updated.

Financial Coordination:

· Work closely with the Finance team to initiate invoicing upon order intake and ensure timely delivery of invoices to customers.

· Collaborate with Finance and Legal teams to complete vendor forms and certifications in a timely manner.

CRM Management and Reporting:

· Assist with CRM administration, including setup changes, troubleshooting, adding new users, and generating reports/dashboards for the Sales and Finance teams.

· Create reports to support existing and new contracts.

· Manage the demo terminal calendar and track assets.

· Generate and distribute weekly reports to the parent company.

Additional Responsibilities:

· Perform other duties as assigned by the supervisor.

SUPERVISORY ROLE

· This position does not include supervisory responsibilities.

QUALIFICATIONS

Education and Experience:

· An Associate's Degree and a minimum of 2 years of experience in a sales or customer service/support role.

Additional Skills:

· Exceptional verbal and written communication abilities.

· Strong organizational skills and meticulous attention to detail.

· Self-motivated, dynamic, and a collaborative team player.

· Proficient analytical and problem-solving capabilities.

· Ability to prioritize tasks effectively and seek assistance when necessary.

· Demonstrated integrity, professionalism, and confidentiality.

· Capability to work independently and collaboratively in a fast-paced team setting.

TRAVEL REQUIREMENTS

· Travel is not anticipated for this role but may occur occasionally – less than 10%.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While executing the duties of this position, the employee is regularly required to sit and communicate effectively. The employee may occasionally need to walk and must regularly lift and/or move up to 20 pounds.

OneWeb Technologies is an Equal Opportunity Employer and does not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender (including pregnancy, childbirth, and related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

The above description is intended to provide a general overview of the position and its requirements. It is not an exhaustive statement of duties, responsibilities, or physical requirements. Management reserves the right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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