Sales Operations Coordinator

2 weeks ago

Houston, Texas, United States BERGER HOME SERVICES LLC Full time
Job Overview

Location: Houston, Tx.

Company: Berger Home Services LLC

About Us:
At Berger Home Services LLC, we pride ourselves on delivering exceptional home improvement solutions, particularly in the area of gutter services. Our reputation is built on quality and customer satisfaction, serving a diverse clientele across various regions. We are currently in search of a dedicated and detail-oriented Sales Operations Coordinator to enhance our sales processes and support our team effectively.

Position Summary:
As the Sales Operations Coordinator, you will be instrumental in overseeing and organizing the daily schedules of our sales personnel. Your main focus will be to ensure that our sales team functions smoothly, maintaining punctuality in client meetings and optimizing their overall productivity. This position demands outstanding communication skills, meticulous attention to detail, and the capability to juggle multiple responsibilities in a dynamic work environment.

Key Responsibilities:

  • Organize and allocate sales representatives to client meetings across different territories.
  • Oversee and maintain the sales team's calendar, ensuring efficient routing and scheduling of appointments.
  • Collaborate with the sales team to verify client information, meeting times, and any specific instructions.
  • Engage with clients to confirm appointments, provide updates on sales representative arrival times, and manage any rescheduling requests.
  • Monitor and report on sales team activities, including completed meetings, sales results, and follow-up actions.
  • Assist the sales team with logistical needs, such as providing directions and confirming lead details.
  • Keep accurate records of sales appointments, client interactions, and performance metrics of sales representatives.
  • Work closely with the Sales Manager to align scheduling with sales objectives and targets.

Qualifications:

  • Prior experience in a coordinating or dispatching role, ideally within a sales or customer service context.
  • Strong organizational and time management capabilities.
  • Excellent verbal and written communication skills.
  • Proficiency in scheduling and dispatching software, along with Microsoft Office Suite (Word, Excel, Outlook).
  • Able to thrive in a fast-paced environment while managing multiple tasks.
  • Problem-solving aptitude with a proactive approach to resolving scheduling conflicts and logistical issues.
  • High school diploma or equivalent is required; additional education or relevant certifications are advantageous.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • A vibrant and supportive work environment with opportunities for professional growth.
  • The chance to collaborate with a committed and successful sales team in a flourishing company.
  • A role that is crucial to the success of our sales operations and overall customer satisfaction.

Application Process:
If you are organized, detail-oriented, and eager to contribute significantly to our sales team's success, we encourage you to submit your resume, highlighting your qualifications for this role.

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