Client Relations Specialist

2 weeks ago


Naperville, Illinois, United States Gerald Auto Group Full time
Position Overview

Job Summary

We are looking for enthusiastic and friendly individuals who excel in delivering outstanding customer support. Candidates with previous experience in hospitality or customer service roles are highly preferred. Positions such as bartenders, concierges, restaurant servers, and sommeliers are particularly encouraged to apply. This role requires thriving in a dynamic environment, where multitasking and meticulous attention to detail are crucial.

Key Responsibilities

  • Arrive at work promptly as scheduled
  • Welcome customers warmly and assist them with their inquiries
  • Actively listen to customer needs and document their requests accurately
  • Provide updates to customers regarding the status of their service
  • Inform customers when their services are completed
  • Discuss and clarify the services performed and related expenses
  • Report any issues or concerns to management regularly
  • Work a 5-day week with 10-hour shifts, including a lunch break

Compensation Package

Competitive weekly base salary complemented by commissions and monthly performance bonuses.

Paid bi-weekly with a guaranteed minimum salary.

Employee Benefits

  • Opportunities for professional development and training
  • Comprehensive Medical, Dental, and Vision Insurance
  • 401K retirement plan
  • Paid time off for vacations and holidays


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