Technical Support Specialist
7 days ago
Global Channel Management is seeking a highly skilled Support Engineer to join our team. As a Support Engineer, you will be responsible for providing technical support and troubleshooting services to our customers.
Key Responsibilities:- Provide technical support and troubleshooting services to customers via phone, email, and chat.
- Collaborate with cross-functional teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base articles.
- Stay up-to-date with the latest technology trends and advancements in the field.
- 7+ years of experience in a technical support role.
- Strong knowledge of Linux systems and scripting languages (bash, python).
- Excellent troubleshooting and problem-solving skills.
- Experience with databases and data analysis.
- Strong communication and interpersonal skills.
- Experience with incident management processes and on-call support.
- Knowledge of performance troubleshooting and resolution.
- Experience with site reliability engineering practices and service level objectives.
- Experience with operational dashboards and data visualization tools.
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Technical Support Specialist/Manager
1 month ago
Provo, Utah, United States LinkTrust Full time**About LinkTrust**LinkTrust is a leading provider of performance marketing software. We specialize in empowering ad networks, digital agencies, retailers, advertisers, and online marketers to manage and track performance marketing campaigns and marketing intelligence programs globally.**Job Description**This is a full-time hybrid role for a Technical...
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Technical Support Specialist/Manager
2 weeks ago
Provo, Utah, United States LinkTrust Full timeCompany OverviewLinkTrust is a leading provider of performance marketing software, empowering ad networks, digital agencies, retailers, advertisers, and online marketers to manage and track performance marketing campaigns and marketing intelligence programs globally.Job SummaryWe are seeking a Technical Support Specialist/Manager to provide technical...
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Technical Support Specialist
3 weeks ago
Provo, Utah, United States Global Channel Management Full timeJob DescriptionGlobal Channel Management is seeking a highly skilled Support Engineer to join our team. As a Support Engineer, you will be responsible for providing technical support and troubleshooting services to our customers.Key Responsibilities:Provide technical support and troubleshooting services to customers via phone, email, and chat.Collaborate...
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Technical Support Specialist
3 days ago
Provo, Utah, United States Global Channel Management Full timeJob Title: Support EngineerGlobal Channel Management is seeking a highly skilled Support Engineer to join our team. As a Support Engineer, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Provide technical support and troubleshooting services to customers via phone, email, and remote...
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Server Technical Support Specialist
3 weeks ago
Provo, Utah, United States IONOS Inc Full timeJob Summary:This is a 100% remote opportunity for a Server Support Representative to join IONOS Inc. in Provo, UT, USA. The successful candidate will primarily support IONOS customers with dedicated, root, and VPS server products via phone, email, and chat.Responsibilities:Resolve customer issues via phone, email, and chatDemonstrate technical proficiency...
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Technical Support Representative
2 weeks ago
Provo, Utah, United States Quilt Software LLC Full timeAbout the RoleWe are seeking a highly skilled Technical Support Representative to join our team at Quilt Software LLC. As a Technical Support Representative, you will be the primary point of contact for customers, providing technical assistance and support via phone, email, and text.Your primary responsibility will be to troubleshoot and resolve customer...
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Desktop Support Specialist
4 weeks ago
Provo, Utah, United States Diligente Technologies Full timeJob SummaryDiligente Technologies is seeking a skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key ResponsibilitiesCollaborate with HR and hiring managers to ensure a seamless employee offboarding process.Manage and maintain user...
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Mortgage Technology Support Specialist
2 weeks ago
Provo, Utah, United States Simplifile Full timeJob Title: Special Loans Client Support Specialist IIJob Summary:We are seeking a highly skilled and experienced Special Loans Client Support Specialist II to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring timely and consistent...
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IT Support Specialist Senior
3 weeks ago
Provo, Utah, United States Arctic Wolf Co Full timeArctic Wolf Co **About Us** At Arctic Wolf Co, we believe in creating a workplace where everyone has a stake in our success. **Our Benefits** * Equity for all employees * Flexible paid time off * Professional development opportunities **Our Culture** We value our employees and want to help them grow in their careers. Our mentors and trainers work with...
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Language Support Specialist
4 weeks ago
Provo, Utah, United States State of Utah Full timeJob Title: Language Support SpecialistWe are seeking a highly skilled Language Support Specialist to join our team at the Utah Translation & Analysis Center. As a Language Support Specialist, you will be responsible for providing precise word processing transcriptions in the Spanish language, translating text into English while adhering to legal requirements...
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Data Support Specialist
2 weeks ago
Provo, Utah, United States Lodging Dynamics Full timeJob SummaryLodging Dynamics is seeking a highly skilled Data Support Specialist to join our team. As a Data Support Specialist, you will play a crucial role in monitoring data flow systems, identifying and correcting reporting errors, and distributing various reports on a daily, weekly, and monthly basis.Key ResponsibilitiesOversee data flow systems to...
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Customer Support Specialist
2 weeks ago
Provo, Utah, United States DocuPhase LLC Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Support Representative to join our team at DocuPhase LLC. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our valued customers via phone, email, and chat channels.Key ResponsibilitiesDeliver exceptional customer service and...
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Healthcare Support Specialist
1 week ago
Provo, Utah, United States Serenity Healthcare, LLC Full timeAbout the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare, LLC. As a Client Care Specialist, you will play a critical role in connecting our patients with life-saving treatments and providing exceptional customer service.ResponsibilitiesConnect with patients via phone to provide support...
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Aircraft Maintenance Control Specialist
3 weeks ago
Provo, Utah, United States Tactical Air Support Full timeJob Title: Maintenance Control SupervisorJob Summary:Tactical Air Support is seeking an experienced Maintenance Control Supervisor to oversee daily operations and maintenance activities. The ideal candidate will provide technical guidance and leadership to ensure efficient and effective maintenance processes.Responsibilities:Provide oversight of all...
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Production Support Specialist
3 weeks ago
Provo, Utah, United States FDM Group Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Production Support Analyst to join our IT Operations Team in Salt Lake City, Utah. As a key member of our team, you will play a critical role in ensuring the security and resilience of our clients' IT estates.As a Production Support Analyst, you will be responsible for providing technical...
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Healthcare Customer Support Specialist
1 month ago
Provo, Utah, United States Reverhealth Full timeHealthcare Customer Support Specialist - Full TimeBusiness Office: Provo, UtahMinimum Experience: Entry-levelThis is an excellent opportunity for individuals looking to acquire knowledge and experience in medical billing and insurance procedures. You will be utilizing a medical software system to address patient billing inquiries while ensuring HIPAA...
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Healthcare Support Specialist
4 weeks ago
Provo, Utah, United States Serenity Healthcare, LLC Full timeAbout the RoleSerenity Healthcare, LLC is seeking a skilled Healthcare Support Specialist to join our team. As a key member of our customer service team, you will play a vital role in connecting patients with life-saving treatments.ResponsibilitiesConnect with patients via phone to provide support and education on TMS and Ketamine treatments.Help patients...
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Helpdesk/AV Support Specialist
4 weeks ago
Provo, Utah, United States Waterford School Full timeJob SummaryWaterford School, a premier liberal arts college preparatory private school, is seeking a full-time Helpdesk/AV Technician to provide technical support to faculty, staff, parents, and students. The successful candidate will be responsible for troubleshooting and resolving hardware and software issues, as well as setting up and supporting...
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Healthcare Support Specialist
4 weeks ago
Provo, Utah, United States Serenity Healthcare, LLC Full timeAbout the RoleWe are seeking a highly motivated and compassionate Client Care Specialist to join our team at Serenity Healthcare, LLC. As a key member of our customer care team, you will play a vital role in connecting patients with life-saving treatments and providing exceptional support throughout their journey.ResponsibilitiesConnect with patients via...
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Account Support Specialist
3 weeks ago
Provo, Utah, United States Lift Credit Full timeJob OverviewLift Credit is a leading online lender for personal installment loans, catering to individuals with no credit or poor credit. Our mission is to bridge the gap between bank loans and payday lending, providing financial inclusion to all. We're seeking an energetic and personable Account Support Specialist to facilitate the loan application process,...