Field Service Technician
24 hours ago
Job Summary:
Hirsch Solutions LLC is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, troubleshooting, and repairing equipment at our customer's location.
Key Responsibilities:
- Install and support equipment at customer locations
- Familiarize and train customers on the essential operation of the equipment
- Perform remote support and diagnostic analysis to determine if on-site corrective maintenance is required
- Organize and prioritize schedule in accordance with customer requirements
- Secure customer acceptance of installation and maintenance sign-off
- Perform installation of new systems, preventive, and corrective maintenance
- Communicate and work closely with Service and Support Center, Regional Service Management, and Customer Care Specialists
Requirements:
- Knowledge of commercial embroidery or digital garment printers is a plus
- Knowledge of electronics, circuitry, and strong technical and troubleshooting skills
- Excellent customer focus with the ability to reliably respond to inquiries, communicate, and interact with customers with a range of technical expertise
- Ability to read and understand electrical schematics and mechanical drawings
- Ability to work independently and manage competing priorities to meet deadlines within a customer-focused work environment
Preferred Qualifications:
- Degree in Electronics/Engineering or related fields or equivalent experience
- Tech School
- Formal Employment Technician experience: (automobile mechanic, diesel mechanic, commercial machinery repair, HVAC tech)
- Some other form of hands-on technical experience
Additional Eligibility Qualifications:
- Must have a valid driver's license in good standing, pass a background check, and drug screening
- Must be 21+ and able to rent a car as needed
- Access to credit card to charge expenses
- Comfortable laying out expenses until reimbursed (up to 2 weeks later)
How to Apply:
Please send your CV and resume to hr@hsi.us
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