Heavy Equipment Service Technician

2 weeks ago

San Antonio, Texas, United States Holt Crane & Equipment Full time
Position Overview:
The Heavy Equipment Service Technician plays a crucial role in delivering on-site customer support and is tasked with the essential duties of troubleshooting, diagnosing, repairing, and refurbishing a variety of construction machinery.

Key Responsibilities:
  • Prioritize safety by adhering to all relevant safety protocols and company standards.
  • Conduct minor repairs and troubleshooting with minimal oversight at off-site locations.
  • Diagnose equipment issues and perform necessary repairs.
  • Disassemble and reassemble basic components, ensuring all parts are correctly installed.
  • Test and confirm the functionality of all repairs performed.
  • Complete job-related documentation, including service reports and parts orders, while maintaining accurate customer records.
  • Operate machinery and vehicles, ensuring all necessary licenses and certifications are held.
  • Maintain inspection records for service vehicles and comply with Department of Transportation requirements.
  • Follow contamination control and HAZMAT regulations diligently.
  • Keep all company tools, equipment, and vehicles in optimal condition.
  • Communicate effectively with supervisors and customers regarding job status.
  • Meet productivity standards by completing assigned tasks within designated timeframes.
  • Be available for overtime as needed based on workload and customer demands.
  • Complete all required training and safety courses promptly.
  • Exhibit professionalism in all interactions with customers and colleagues, potentially mentoring junior technicians.
  • Maintain regular and punctual attendance.
  • Perform additional duties as required.
Knowledge, Skills, and Abilities:
  • Understanding of safe work practices and procedures.
  • Familiarity with tools and equipment, including their design, usage, and maintenance.
  • Basic knowledge of hydraulic systems, transmissions, engines, and electrical components.
  • Proficiency in using current software and hardware related to machinery diagnostics.
  • Exceptional customer service skills.
  • Basic troubleshooting and diagnostic abilities.
  • Effective planning and organizational skills to manage work activities efficiently.
  • Ability to operate cranes and forklifts, with the capacity to obtain necessary certifications.
  • Strong communication skills, both verbal and written.
  • Ability to meet deadlines in a fast-paced environment.
  • Capability to use hand tools, power tools, and pneumatic equipment for mechanical repairs.
  • Good manual dexterity and coordination.
Education and Experience:
  • Minimum of one year of experience with heavy equipment; three years preferred.
  • High school diploma or equivalent preferred.
  • Certifications such as MSHA and air conditioning are advantageous.
  • Crane and rigger certifications are preferred.
Travel Requirements:
  • Travel may be required, including potential overnight stays.
Additional Requirements:
  • Valid driver's license is mandatory.
  • Ability to obtain a Commercial Driver's License (CDL) with a clean driving record.
  • Possession of necessary tools for performing repairs is required.
Physical Demands:
  • Ability to lift and move objects, utilizing core muscles effectively.
  • Frequent handling of materials or equipment weighing up to 80 lbs.
  • Constant physical activity, requiring good stamina and manual dexterity.
  • Capability to climb ladders and work at heights safely.
  • Ability to work in confined spaces and maneuver under equipment.
  • Must respond to visual and auditory signals, including alarms and instructions.
Work Environment:
  • Use of personal protective equipment is required.
  • Work is often performed outdoors, around moving machinery, with potential exposure to loud noise.
  • May encounter various weather conditions, including extreme temperatures.
  • Exposure to chemicals, dust, and high-pressure equipment may occur.
  • Work may involve cramped spaces and elevated areas.
Disclaimer:
The above statements are intended to outline the general nature and level of work performed by employees in this role. They are not exhaustive and may include additional responsibilities as necessary.

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