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Customer Service Representative

1 month ago

Augusta, Maine, United States Cabela's Full time
Customer Service Associate Job Description

**Job Summary:**

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Handle customer transactions, including processing returns, exchanges, and refunds.
  • Assist customers with finding products, answering questions, and providing product recommendations.
  • Work effectively in a fast-paced retail environment, maintaining a high level of productivity and accuracy.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.
  • Collaborate with other team members to achieve sales goals and meet customer needs.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 20 pounds and stand for long periods.

Benefits:

  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Discounts on merchandise and services.
  • Flexible scheduling and opportunities for overtime.

Why Work with Us:

At Cabela's, we are committed to providing an exceptional shopping experience for our customers. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.