Customer Service Representative
2 days ago
Grow Your Career with Pestban:
Pestban is a global leader in modern pest management, and we're seeking a talented Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers over the phone, email, and online.
Key Responsibilities:
- Manage a high volume of customer communications, including incoming calls, emails, and online inquiries.
- Answer approximately 75-100 in-bound phone calls per day, using our software system to research, route, and process calls successfully.
- Respond to customer inquiries, answer questions, organize and schedule service appointments, and resolve service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting and explaining the best solution to solve the problem and expedite the correction or adjustment to ensure satisfactory resolution.
- Ensure all calls results are recorded, noted, and the actions that were taken.
- Ability to sell start-up services and explain service programs to current and potential customers.
- Reneew current customers accounts.
- Maintain customer accounts by checking and recording account information in software.
- Set up, adjust, and terminate services in software.
- Organize and schedule new construction installations and closings.
- Receive customer payments.
- Upload and catalog documents, contracts, and service orders into customer accounts.
- Communicate with field services personnel, managers, and other department team members daily.
- Maintain open communication for a positive and effective work culture.
- Excellent phone interaction skills and active listening.
- Exceptional organizational skills, superb accuracy, and attention to detail.
- Outstanding verbal and written communication and interpersonal skills for interacting with customers, customer service and sales staff, Managers, Supervisors, and Team Leaders daily.
- Ability to collaborate with other departments to ensure customer satisfaction.
- Excellent keyboard and data entry skills.
- Strong problem-solving skills.
- Ability to learn customer service software.
- Positive out-going team player.
- Competitive hourly compensation.
- 401(k) Savings Plans.
- Life insurance and short-term disability 100% company paid (with options to buy up).
- Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options.
- Full-time, year-round employment.
- Paid training.
- Paid time off.
- A peer-to-peer employee recognition program.
- Opportunities for advancement.
Monday - Friday 8 am - 5 pm
Compensation:
- $16-$18/hour
Pestban is a Drug-Free Workplace
Job Type: Full-time
Salary: $16.00- $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
-
Customer Service Representative
4 weeks ago
Augusta, Maine, United States Richmond Pediatrics Full timeCustomer Service Representative Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Richmond Pediatrics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional...
-
Customer Service Representative
2 weeks ago
Augusta, Maine, United States Chick-fil-A Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Chick-fil-A. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, handling cash and operating a point-of-sale system, and maintaining a clean and organized work...
-
Customer Service Representative
4 weeks ago
Augusta, Maine, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...
-
Customer Service Representative
2 days ago
Augusta, Maine, United States Chewy Full timeCustomer Service RepresentativeAt Chewy, we're looking for a Customer Service Representative to join our team. As a key member of our customer experience team, you'll be responsible for engaging with customers through multiple channels, including phone calls, chats, and email. Your goal will be to provide exceptional service, resolve issues, and ensure...
-
Customer Service Representative
4 weeks ago
Augusta, Maine, United States Employnet Workforce Solutions Full timeCustomer Service RepresentativeAt Employnet Workforce Solutions, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional...
-
Customer Service Representative
2 weeks ago
Augusta, Maine, United States Churchs Chicken Full timeCustomer Service RepresentativeAt Church's Chicken, we're looking for a Customer Service Representative to join our team. As a key member of our crew, you'll be responsible for providing exceptional customer service, taking and filling customer orders, and ensuring a positive dining experience for our guests.Key Responsibilities:Greet customers with a smile...
-
Customer Service Representative
3 weeks ago
Augusta, Maine, United States JobsRUs Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at JobsRUs.com. as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our company.Key ResponsibilitiesProcess customer...
-
Customer Service Representative
3 days ago
Augusta, Maine, United States Partners Personnel Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Partners Personnel. This is a Contract to Hire position with a 40-hour work week, Monday to Friday, 8:00 to 5:00 pm.Key Responsibilities:Process customer orders and credits accurately and efficiently.Provide exceptional customer service,...
-
Customer Service Representative
3 days ago
Augusta, Maine, United States Circle K Full timeCustomer Service Representative Job DescriptionAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Main Responsibilities:Provide prompt and courteous customer service, resolving customer issues in a timely and professional...
-
Customer Service Representative
2 weeks ago
Augusta, Maine, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer service to all...
-
Customer Service Representative
3 days ago
Augusta, Maine, United States NESCO Inc Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Nesco Resource. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and...
-
Customer Service Representative
3 weeks ago
Augusta, Maine, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K Deans Bridge Rd is seeking a Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer...
-
Customer Service Representative
4 weeks ago
Augusta, Maine, United States Qonten Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Qonten. As a key member of our customer support team, you will be responsible for providing exceptional service to our policyholders, addressing their inquiries, and resolving their issues in a timely and professional manner.Key...
-
Customer Service Representative
3 days ago
Augusta, Maine, United States Iberdrola Full time{"Job Title": "Customer Care Representative", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve...
-
Customer Service Representative
1 week ago
Augusta, Maine, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
2 weeks ago
Augusta, Maine, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively...
-
Customer Service Representative
2 weeks ago
Augusta, Maine, United States Food Lion Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast,...
-
Customer Service Representative
4 weeks ago
Augusta, Maine, United States Poolweb Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Aquatic Technology, Inc. As a Customer Service Representative, you will be responsible for handling incoming customer service calls, emails, and online chats, providing product information, and resolving customer complaints in a timely and efficient manner.Key...
-
Customer Service Representative
3 weeks ago
Augusta, Maine, United States Circle K Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 weeks ago
Augusta, Maine, United States Circle K Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key...