Technical Field Service Specialist
7 days ago
LOMA Systems is a leading manufacturer of inspection equipment used to identify contaminants and product defects in the food and pharmaceutical industries. With over 50 years of experience, we have developed and installed Designed to Survive TM equipment that delivers on our purpose to ensure products are contamination free.
About the Role:
As a Technical Field Service Specialist, you will travel to customer sites throughout the USA to service our Metal Detection, X-Ray, and Checkweighing products. Your primary focus will be on delivering exceptional customer service while promoting Loma Systems as the best-in-class operator. You will work independently with little supervision, managing difficult and high-pressure customer situations.
Responsibilities:
• Travel to customer sites to deliver efficient field support
• Verify machine operation at peak efficiency through proper calibration and testing
• Commission and test machines using certified procedures, perform preventative maintenance and emergency service
• Accurately document and report all service activities
• Promote sales of additional Loma product offerings
• Provide timely feedback on equipment reliability and design
• Maintain satisfactory parts inventory and requisition additional parts as needed
• Exercise safe working practices and procedures at all times
• Conduct on-site training with customers' personnel to ensure proper equipment operation
• Participate in weekend on-call duties and after-hours phone support
Requirements:
• High school diploma required; associates degree from a technical school preferred
• Minimum 3 years of previous experience in field customer service or 4 years of military experience
• Knowledge of and experience in diagnosing, troubleshooting, and repairing electro-mechanical equipment
• Self-motivated with an inner drive to exceed expectations
• Ability to read, comprehend, and interpret complex technical information
• Professional communication skills with conflict resolution abilities
• Strong ability to use electronic test equipment
• Work independently with minimal supervision in a fast-paced environment
Salary and Benefits:
We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience. Our comprehensive benefits package includes medical, dental, and vision benefits, flexible spending and health savings accounts, 401(k) retirement savings program, paid vacation, sick days, and holidays. We also offer wellness and fitness programs, advancement opportunities, educational assistance, volunteer and matching charitable gifts programs, employee assistance program, and employee discounts with ITW suppliers.
-
Technical Field Service Specialist
3 weeks ago
Cincinnati, Ohio, United States Multi-Color Corporation Full timeJob OverviewWe are seeking an experienced Technical Field Service Specialist to provide expert technical support and maintenance for our labeling equipment.As a valued member of our team, you will be responsible for installing, servicing, and repairing complex label application equipment at customer facilities. Your strong technical skills, attention to...
-
Cincinnati, Ohio, United States Dansources Technical Services Full timeJob OverviewDansources Technical Services is seeking a highly skilled Senior Technical Specialist in Electronics Development to join our team.
-
Senior Technical Field Specialist
8 hours ago
Cincinnati, Ohio, United States STEM Talent Solutions Full timeJob Overview:A Field Service Technician role is available for a skilled professional who can troubleshoot and repair complex electrical and mechanical systems in industrial settings. The ideal candidate will have expertise in servicing Rockwell Automation PLC's, HMI's & Drives, as well as experience with industrial networking, electrical troubleshooting or...
-
Process Efficiency Improvement Specialist
1 week ago
Cincinnati, Ohio, United States Advantage Technical Full timeAbout the JobWe are looking for a talented Process Efficiency Improvement Specialist to join our team at Advantage Technical. This is an excellent opportunity to work on developing and improving manufacturing processes and implementing Lean Manufacturing principles.About the Role:Develop and improve manufacturing processes by studying, researching,...
-
Project Optimization Specialist
2 weeks ago
Cincinnati, Ohio, United States Advantage Technical Full timeJob Title: Project Optimization SpecialistAbout the Role:We are seeking a skilled Manufacturing Engineering Lead to join our team at Advantage Technical. This is an exciting opportunity for a seasoned professional to drive process improvements and optimize machining operations.Salary: $85,000 - $110,000 per year, based on experience.Key...
-
Electro-Mechanical Technical Specialist
7 hours ago
Cincinnati, Ohio, United States STEM Talent Solutions Full timeJob TitleWe are seeking an experienced Electro-Mechanical Technical Specialist to join our team at STEM Talent Solutions.This role requires a minimum of 2 years of experience in providing technical support to customers and field service technicians, focusing on electronic programming, electrical, and mechanical equipment.The ideal candidate will have...
-
Technical Support and Service Specialist
3 weeks ago
Cincinnati, Ohio, United States Cemen Tech Full timeWe are seeking an experienced Technical Support and Service Specialist to join our team at Cemen Tech.As a key member of our customer support team, you will be responsible for providing exceptional technical support and service to our customers in the region, ensuring their equipment is functioning optimally and resolving any issues promptly.About the...
-
Technical Instrumentation Specialist
3 weeks ago
Cincinnati, Ohio, United States Thermo Fisher Scientific Full timeAbout UsAt Thermo Fisher Scientific, we're passionate about pushing the boundaries of what's possible. With over $40 billion in revenues and a strong commitment to R&D, we empower our team members to make significant contributions to the world.Job SummaryWe're seeking recent college engineering graduates to join our Field Service Engineer program as...
-
Field Service Specialist
3 weeks ago
Cincinnati, Ohio, United States CaptionCall, LLC Full timeJob OverviewCaptionCall, LLC is seeking a skilled Field Service Specialist to join our team. As a Field Service Specialist, you will play a critical role in ensuring the success of our customers by providing top-notch hearing health support.Salary and BenefitsThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience....
-
Water Treatment Specialist
3 weeks ago
Cincinnati, Ohio, United States Process Solutions Inc. Full timeJob OverviewWe are seeking a skilled Water Treatment Specialist to join our service department in Ohio, providing onsite services for water treatment systems at industrial and municipal sites.This is a unique opportunity to work with a rapidly growing company in the high purity water market, serving customers across Ohio and surrounding...
-
Technical Support Specialist
3 weeks ago
Cincinnati, Ohio, United States Encore Technologies Full timeJob DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Encore Technologies.About the Role:This is a full-time position with a competitive estimated salary of $18 per hour.The successful candidate will be based in Norwood, OH and work on-site Monday through Friday during first shift hours.Key...
-
Technical Support Specialist
3 weeks ago
Cincinnati, Ohio, United States Tata Consultancy Services Full timeJob Overview">Tata Consultancy Services (TCS) is a leading global technology services company, and we are seeking an experienced Technical Support Specialist to join our team. As a key member of our IT service desk, you will be responsible for providing first-level technical support to customers across various channels.">About the Role">The successful...
-
Technical Operations Specialist
3 weeks ago
Cincinnati, Ohio, United States Smart IT Frame LLC Full timeSmart IT Frame LLC is seeking a Technical Operations Specialist to support its production environment.The estimated salary for this position in Cincinnati, OH is $62,500 per year, based on industry standards.About the JobThis role involves providing technical assistance and resolving issues that impact business operations. The ideal candidate will have...
-
Technical Support Specialist
3 weeks ago
Cincinnati, Ohio, United States IT Concepts Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at IT Concepts. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients across the United States.
-
Field Solutions Specialist
23 hours ago
Cincinnati, Ohio, United States Hilti Corporation Full timeRole OverviewThe Field Solutions Specialist will play a critical role in driving the sales of Hilti products by providing technical support and education to design communities and sales teams.This position requires a strong understanding of construction methods and local building codes, as well as excellent communication and problem-solving skills. The ideal...
-
Senior Machining Specialist
3 weeks ago
Cincinnati, Ohio, United States In-Place Machining Company, LLC Full timeJoin In-Place Machining Company, LLC in an exciting opportunity as a Senior Machining Specialist - Field Operations.About the RoleWe are seeking a highly skilled and experienced Senior Machining Specialist to join our team. As a key member of our field operations department, you will be responsible for providing machining services to our clients across...
-
Technical Customer Support Specialist
9 hours ago
Cincinnati, Ohio, United States Kardex Full timeKardex AutoStore Job OpportunityAre you a technical professional looking for a new challenge? Do you have experience with automated warehouse solutions and product demonstrations?We are seeking a skilled Customer Experience Specialist to join our team at Kardex. In this role, you will be responsible for maintaining and enhancing the functionality of our...
-
Technical Automation Specialist
3 weeks ago
Cincinnati, Ohio, United States Medpace Full timeWe are seeking a Technical Automation Specialist to join our Information Technology team at Medpace. This full-time, office-based position is responsible for creating and maintaining high-quality test automation code.ResponsibilitiesCreate new and maintain existing test automation code with a high degree of quality.Promote best practices in code health,...
-
Technical IT Systems Specialist
3 weeks ago
Cincinnati, Ohio, United States Optimized IT Full timeJob DetailsAbout the PositionJob Title: Technical IT Systems SpecialistOptimized IT is seeking a skilled Technical IT Systems Specialist to spearhead client onboarding, product deployment, and service enhancements. The ideal candidate will have excellent client communication skills, a problem-solving attitude, and a willingness to collaborate with internal...
-
Technical Support Specialist
3 weeks ago
Cincinnati, Ohio, United States Encore Technologies Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Norwood, OH. As a key member of our support team, you will provide exceptional customer service and technical expertise to resolve complex issues.Estimated Salary: $23.10/hourAbout the JobThis is a full-time position working on the 3rd shift, Monday to Friday. You...