Technical IT Systems Specialist
5 days ago
About the Position
Job Title: Technical IT Systems Specialist
Optimized IT is seeking a skilled Technical IT Systems Specialist to spearhead client onboarding, product deployment, and service enhancements. The ideal candidate will have excellent client communication skills, a problem-solving attitude, and a willingness to collaborate with internal and external teams.
Key Responsibilities
- Mentor and train other team members to improve companywide processes
- Build and deploy new client hardware, including servers, switches, firewalls, and SAN
- Provide technical support and escalate customer calls as needed
- Test and work with external vendors to ensure successful project outcomes
- Keep customers and project managers informed about project status and ticket updates
Requirements
- Expert understanding of Microsoft 365, Azure, Server platforms, and Exchange
- Strong networking skills, including advanced routing protocols, VLANs, NAT, BGP, and firewalls
- Experience with backup solutions and scripting through PowerShell for automation efforts
- Good time management skills, attention to detail, and the ability to work under pressure
Company Culture
- An easy-going environment with opportunities for growth and development
- Flexible work arrangements, including the option to work from home
- A Stand-Up Desk and a Proactive Approach to Ongoing Training
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