Technical IT Systems Specialist

5 days ago


Cincinnati, Ohio, United States Optimized IT Full time
Job Details

About the Position

Job Title: Technical IT Systems Specialist

Optimized IT is seeking a skilled Technical IT Systems Specialist to spearhead client onboarding, product deployment, and service enhancements. The ideal candidate will have excellent client communication skills, a problem-solving attitude, and a willingness to collaborate with internal and external teams.

Key Responsibilities

  • Mentor and train other team members to improve companywide processes
  • Build and deploy new client hardware, including servers, switches, firewalls, and SAN
  • Provide technical support and escalate customer calls as needed
  • Test and work with external vendors to ensure successful project outcomes
  • Keep customers and project managers informed about project status and ticket updates

Requirements

  • Expert understanding of Microsoft 365, Azure, Server platforms, and Exchange
  • Strong networking skills, including advanced routing protocols, VLANs, NAT, BGP, and firewalls
  • Experience with backup solutions and scripting through PowerShell for automation efforts
  • Good time management skills, attention to detail, and the ability to work under pressure

Company Culture

  • An easy-going environment with opportunities for growth and development
  • Flexible work arrangements, including the option to work from home
  • A Stand-Up Desk and a Proactive Approach to Ongoing Training


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