Healthcare Coordinator
16 hours ago
We are seeking a skilled Healthcare Coordinator to join our team at Kalihi-Palama Health Center. The successful candidate will be responsible for coordinating patient care, leading practice teams, and implementing care coordination activities to improve patient outcomes.
Key Responsibilities:
- Lead practice teams in team-based communication, planning, and implementing care coordination activities.
- Assess patient needs and facilitate referrals and care coordination with internal and external stakeholders.
- Provide patient education, set SMART goals, and establish nursing care plans in accordance with provider treatment plans.
- Identify gaps in patient care and ensure they are closed in alignment with NCQA-PCMH, HEDIS, and Health Plan requirements.
- Execute effective interventions to reduce inappropriate ER visits or length of hospital stay to improve care and reduce costs.
- Provide staff training on care coordination and chronic diseases as appropriate.
- Organize and coordinate chronic disease patient classes, such as diabetes, asthma, CKD, memory clinic, etc.
- Work in concert with other teams to achieve the goals and objectives of the Patient Centered Health Care Home.
- Implement policies, procedures, and processes developed by the PCHCH team.
- Ensure that KPHC's PCHCH team asserts changes based on the components of the chronic care model, KPHC guidelines & PCHCH model and plans for improvements are implemented.
- Provide oversight to support staff assigned to assist in care coordination activities.
- Prepare monthly reports and updates to the senior management team and executive team as necessary.
- Serve as a liaison for care coordination to insurance companies and other organizations.
- Explore community resources and establish partnerships to facilitate improvements.
- Support other multi-cultural projects to enhance patient care.
- Perform direct nursing care such as triage, nurse advice, and floor duties, and/or cover other departments as necessary.
Administrative Responsibilities:
- Support and supervise support staff working with him or her.
- Maintain an awareness of services offered through the clinic and in the community to serve client needs.
- Maintain awareness of legal and legislative issues that may impact service availability.
- Participate in clinic quality improvement activities.
- Work in concert with the adult medicine care team to assess and modify quality improvement strategies.
- Maintain client confidentiality per clinic protocol.
- Develop and implement forms for data collection, tracking, and documentation of activities and work with the adult medicine team to determine effective communication strategies.
- Work closely with other clinic staff engaged in activities or projects involving clients as it relates to chronic disease.
Requirements:
- Licensed LPN in the State of Hawaii required.
- Licensed RN in the State of Hawaii preferred.
- Bachelor of Science in Nursing preferred.
- 2 years general experience providing patient care in a community or hospital setting.
- 1 year case management experience or experience providing health education and outreach activities.
Kalihi-Palama Health Center is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
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