Healthcare Coordinator
13 hours ago
At UnitedHealthcare, we're simplifying the healthcare experience, creating healthier communities, and removing barriers to quality care. As a Healthcare Coordinator, you'll play a vital role in ensuring our patients receive the best possible care.
You'll work in the field, coordinating the long-term care needs for patients in the local community. With the support of an elite and dynamic team, you'll use your diverse knowledge and experience to make healthcare work better for our patients.
This role is an essential element of an Integrated Care Model, where you'll relay pertinent information about member needs and advocate for the best possible care available. You'll ensure they have the right services to meet their needs.
Key Responsibilities:- Assess, plan, and implement care strategies tailored to individual patient needs.
- Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services.
- Manage the care plan throughout the continuum of care as a single point of contact.
- Communicate with stakeholders to ensure quality coordinated care and services are provided expeditiously to all members.
- Advocate for patients and families as needed to ensure their needs and choices are fully represented and supported by the healthcare team.
- Current, unrestricted RN license in the state of Hawaii.
- 2+ years of clinical experience.
- Experience working directly or collaborating services for long-term care, home health, hospice, public health, or assisted living.
- Intermediate level of proficiency with MS Word, Excel, and Outlook.
- Ability to travel in assigned regions to visit Medicaid members in their homes and/or other settings.
- Current access or ability to obtain internet access via a landline.
- Bachelor's degree or higher.
- CCM (Certified Case Manager).
- Experience with or exposure to discharge planning.
- Experience with utilization review, concurrent review, and/or risk management.
- Experience with electronic charting.
- Experience with arranging community resources.
- Field-based work experience.
- Case Management experience.
- Experience working within the community health setting.
- Background/experience with at least one of the following: behavioral/mental health, psychiatric nursing, housing/homeless outreach, community resource linkages, pregnancy, pediatrics, or disease management.
- Background in managing populations with complex medical or behavioral needs.
- Background in mental health or experience working with serious mental illness.
- Bilingual in Cantonese or Mandarin.
- Psych background including community nursing such as PHN or IP psych facility.
UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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