Patient Service Representative

11 hours ago


Honolulu, Hawaii, United States Hawaii Pacific Health Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our Endoscopy department at Straub Medical Center. As a key member of our team, you will play a vital role in ensuring that our patients receive exceptional care and service.

Key Responsibilities
  • Act as a liaison between patients and our professional staff, providing warm and friendly assistance.
  • Interview, register, admit, and update patients' medical records with accuracy and efficiency.
  • Process professional and technical fees generated by department providers in a timely manner.
  • Perform cash handling and collection duties with precision and attention to detail.
  • Work effectively under minimal supervision, demonstrating excellent communication and customer service skills.
Requirements
  • High school diploma or equivalent required.
  • One year of clerical support experience in a healthcare setting or related field.
  • Basic computer skills and knowledge of medical terminology preferred.
  • Experience with EPIC system a plus.
About Us

Hawaii Pacific Health is a comprehensive healthcare system dedicated to delivering exceptional patient care and service. Our team is committed to providing a supportive and inclusive work environment that fosters growth and development.

We offer a competitive total rewards package, including pay and benefits, to our employees. The pay rate for this position will be determined by various factors, including knowledge, skills, and experience.



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