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Patient Service Representative

2 months ago


Honolulu, Hawaii, United States Hawaii Pacific Health Full time
About the Role

As a Patient Service Representative at Hawaii Pacific Health, you will play a vital role in ensuring that our patients receive exceptional care and service. You will serve as a liaison between patients and our professional staff, providing warm, friendly, and considerate assistance in our Internal Medicine department.

Key Responsibilities
  • Interview and register patients, updating and creating their medical records in a timely and accurate manner
  • Process professional and technical fees generated by department providers
  • Perform cash handling and collection duties
  • Work effectively under minimal supervision, demonstrating excellent communication and customer service skills
Requirements
  • High school diploma or equivalent
  • One year of clerical support experience in a healthcare setting or related field
  • Basic computer skills
Preferred Qualifications
  • Basic medical terminology
  • Experience with EPIC
About Hawaii Pacific Health

Hawaii Pacific Health is a comprehensive healthcare system that provides a wide range of medical services to the people of Hawaii. Our team is dedicated to delivering the highest quality healthcare to our patients, and we are seeking a skilled and compassionate Patient Service Representative to join our team.