Principal Site Reliability Engineer

2 weeks ago

Los Angeles, California, United States City National Bank Full time
PRINCIPAL SITE RELIABILITY ENGINEER

WHAT IS THE OPPORTUNITY?
As a Principal Site Reliability Engineer, you will leverage your expertise in software development, systems engineering, and operational management to design and maintain robust, scalable systems. Your primary focus will be to guarantee the reliability, scalability, and optimal uptime of City National Bank's systems across Data Center and Cloud environments.

Key Responsibilities:

  • Serve as a technical authority to devise solutions that enhance the reliability of the bank's software platforms.
  • Engage in on-call support and oversee all elements of the Incident Management process, including leading Blameless Post-mortems and fostering this practice within the organization.
  • Act as a subject matter expert, collaborating with cross-functional teams to create and sustain technical documentation, network diagrams, runbooks, and operational procedures.
  • Design, implement, and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets for critical services in production, advocating for SRE principles to drive product velocity.
  • Develop educational materials and blog posts regarding cloud platforms and observability, while organizing hackathons and code reviews aimed at continuous improvement in design and architecture.
  • Coordinate with teams managing public cloud environments, including setup, administration, and troubleshooting.
  • Mentor junior team members to enhance team productivity and support their professional growth.
  • Oversee management, forecasting, and budgeting activities to ensure adequate funding and resources are available.
  • Provide timely feedback to leadership to enhance quality practices, prioritizing client experience in all support activities.
  • Perform other relevant duties as assigned.

Essential Qualifications:

  • Bachelor's Degree or equivalent experience.
  • A minimum of 12 years in an operational role, including DevOps, SRE, or Software Engineering.
  • At least 8 years of development experience in languages such as Java, NodeJS, .NET Core, or Python.
  • Minimum 5 years of experience with cloud platforms (e.g., Cloud Foundry, AWS, Azure, Google Cloud) with a strong preference for Platform as a Service (PaaS) experience.
  • At least 5 years of experience in developing applications with an active user base and navigating production deployment and change management processes.

Skills and Knowledge:

  • Minimum 2 years of experience with log management solutions like Splunk or Elasticsearch.
  • At least 2 years of experience with monitoring tools such as Datadog or Dynatrace.
  • A passion for leveraging technology to drive industry transformation and a strong belief in automation.
  • A solid understanding of modern cloud-centric architectures and DevOps methodologies.
  • Experience with operational aspects of software systems, including monitoring and alerting.
  • Ability to provide standardized offerings to ensure operational health throughout the software lifecycle.
  • A competitive spirit with a proven track record of setting and exceeding ambitious goals.
  • A collaborative mindset with a willingness to learn and adapt to the evolving industry landscape.

Compensation:
Starting base salary: $122,535 - $208,715 per year. Compensation may vary based on skills, experience, and location. This position is eligible for bonuses and/or commissions.

Benefits and Perks:
City National Bank is committed to providing exceptional benefits and perks to our employees. Explore our offerings to learn more.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT:
City National Bank is an equal opportunity employer dedicated to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.

ABOUT CITY NATIONAL:
Founded in 1954, City National Bank operates on the principle that business is personal. Our commitment to integrity, community, and exceptional client relationships continues to drive our growth and success.

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