Business Systems Analyst

7 days ago


Atlanta, Georgia, United States Nlb Services Full time
Job Summary

We are seeking a highly skilled Business Analyst to join our team at NLB Services. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing strategic solutions.

Key Responsibilities
  • Identify and implement automation opportunities to improve scalability and growth
  • Develop and report on operational metrics using SQL, SAS, Tableau, Access, and Excel
  • Serve as a process improvement leader for large and complex Airport Service initiatives
  • Collaborate with cross-functional teams to drive continuous improvement and innovation
  • Prepare weekly and monthly performance reporting and customer experience insights
  • Identify service/quality issues and root causes, and drive corrective actions
Requirements
  • 5 years of equivalent work experience
  • Strong technical skills in SQL, Tableau, Excel, and Power BI
  • Excellent communication and interpersonal skills
  • Ability to transform analysis into well-informed suggestions
  • Highly innovative and proactive problem solver
What We Offer

NLB Services is committed to providing a safe and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.



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