Hospitality Manager

10 hours ago


Napa, California, United States Treasury Wine Estates Full time
About Us

Treasury Wine Estates is a leading wine company dedicated to crafting exceptional wines. Our mission is to deliver exceptional guest experiences and drive sales growth through innovative programming and sales strategies.

The Role

We are seeking a highly skilled Hospitality Sales Manager to lead our guest interaction programming and financial deliverables. As a key member of our Direct to Consumer (DTC) team, you will be responsible for creating a safe and engaging environment for our employees and guests.

Key Responsibilities
  • Create and implement guest service and programming initiatives to drive sales growth and customer satisfaction.
  • Develop and manage sales metrics, including club conversion, net sales revenue, and sales per guest.
  • Curate and deliver exceptional guest experiences through training and coaching of our sales team.
  • Manage overheads, cost controls, and inventory management to ensure operational efficiency.
  • Stewardship of our historical site and representation of the Etude brand in the community.
Requirements
  • BS degree or equivalent work experience with a minimum 3 years in similar retail and sales leadership role in the hospitality industry.
  • Experience in leading a high-performing team with a proven track record of supervising, leading, training, and coaching a sales team of more than 18 employees.
  • P&L responsibility managing revenue $2M+ or the ability to do so.
  • Strong leadership skills and team player with the ability to coach others.
  • Knowledge of food and wine, the wine industry, and competitive offerings, Napa and Bay Area hospitality market.
What We Offer

We offer a competitive salary range of $80,000 to $95,000 a year, plus a yearly bonus target of 15%. Our company culture values diversity, inclusion, and equal opportunity employment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.


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