Route Operations Manager
7 hours ago
Job Summary: We are seeking a highly skilled Route Operations Manager to join our team at Ecosouth Florida LLC. As a key member of our operations team, you will be responsible for coordinating the day-to-day, field, and office operations to ensure quality service and product line efficiency to both internal and external customers.
Key Responsibilities:
* Coordinate the day-to-day, field, and office operations to ensure quality service and product line efficiency to both internal and external customers.
* Provide leadership to Drivers, promote the company's safety policies, and provide a positive/approachable work environment.
* Ensure that all drivers complete pre-trip and post-trip along with route sheets and other documentation daily.
* Document issues as they occur and provide solutions as quickly and safely as possible.
* Issue customer copies of articles while operating a route in a fast-paced environment.
* Participate in customer service training sessions and other activities that enhance the customer experience.
* Collaborate frequently with colleagues across departments, such as sales and maintenance teams, to ensure business and operational goals are achieved.
* Optimize our business by creating, modifying, and improving routes to maximize efficiency.
Requirements:
* Working knowledge of equipment to collect solid waste and/or recycling.
* Working knowledge of computer functions and procedures – should be able to back up Transportation Manager if needed.
* Assist in the completion of route audits.
* Ensure that all routes are completed in a timely manner.
* May need to fill in on route if the department is short of drivers for a lengthily period, if there is a need due to increased volume of debris.
* Inspect all trucks in the fleet weekly to ensure cleanliness and keep the supervisor apprised of any issues.
* Communicate vehicle mechanical problems to the shop immediately.
* Maintain route quality standards as predetermined by management.
* Follow all safety and equipment checks and precautions in the performance of all duties.
* Comply with all federal, state, local, and company rules on safety and vehicle operation.
* Complete route observations on all routes on a pre-determined basis, document findings, and provide reports to the immediate supervisor.
* Assist the General Manager with accident investigations and preparing the necessary paperwork.
About Us:
At Ecosouth Florida LLC, our mission is to provide local communities with outstanding customer service and an 'easy to do business with' culture.
Why You'll Love This Job:
* You will work for a company that cares about your safety and well-being, with great benefits and offerings to keep you healthy, safe, and well.
* You will work alongside great colleagues from a variety of diverse backgrounds and experiences who are committed to serving our customers.
Benefits:
* 401k
* 401k matching
* AD&D insurance
* Dental insurance
* Disability insurance
* Employee assistance program
* Health/Life/Vision insurance
* Paid time off
* Paid training
* Safety equipment provided
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