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Ecommerce Operations Manager

2 months ago

San Francisco, California, United States Rothy's Full time
About the Role

The Ecommerce Associate Manager will play a critical role in bringing our ecommerce strategy to life across our digital platforms, including executing content and product launches, catalog management, and site merchandising.

Key Responsibilities
  • Own and execute content and product launches on site, start to finish
  • Coordinate with creative, copy & creative ops on asset specs, handoffs, and staging review to ensure flawless launch execution and operational efficiency
  • Execute and review all PDP, site content, and navigation updates in Shopify on launch days in accordance with commercial and site content plans
  • Partner with product merchandising team to execute merchandising strategies, review moderation, pricing updates, and promotions
  • Manage site analytics dashboards and trackers; pull reports for content, search, and navigation analysis on a weekly and ad hoc basis; help identify trends and key insights to drive site performance
  • Contribute new ideas and competitive analysis to improve seasonal strategies, site functionality, and operational processes
Requirements
  • 3-5 years experience in ecommerce, site merchandising, and/or site marketing operations (Direct to Consumer (DTC) retail preferred)
  • Direct experience managing site updates on Shopify/Shopify Plus
  • Solid understanding and fluency in key retail KPIs and site performance metrics
  • An aesthetic aptitude, with a strong eye for compelling site content and site merchandising strategies
What We Offer
  • Generous paid time off
  • 401k matching
  • Comprehensive health plans for you and your family
  • Supplemental mental health benefits
  • Monthly wellness reimbursement
  • Employee Discount Program