Medical Office Coordinator

1 week ago


Sioux Falls, South Dakota, United States Orthopedic Institute Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to provide exceptional customer service to our patients and their families.

Key Responsibilities
  • Greets patients and checks them in for appointments, ensuring a smooth and efficient experience.
  • Collects co-pays and verifies insurance information, maintaining accurate records.
  • Answers phone calls and directs them to the appropriate department or staff member, providing timely assistance.
  • Schedules appointments and maintains the appointment calendar, ensuring optimal workflow.
  • Maintains patient records and updates information as necessary, adhering to HIPAA regulations.
  • Ensures the waiting area is clean and organized, creating a welcoming environment.
Requirements
  • High school diploma or equivalent, with previous experience in a medical office or customer service role preferred.
  • Excellent communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment.
  • Proficient in basic computer skills and knowledge of electronic medical records, with a focus on maintaining patient confidentiality.

We offer a competitive salary, benefits, and opportunities for growth within our organization. If you are a friendly, organized, and detail-oriented individual who enjoys working with people, we encourage you to apply for this position.



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