Operations Coordinator/Office Administrator

3 days ago

Sioux Falls, South Dakota, United States Midwest Petroleum Equipment LLC Full time
Job Description

Midwest Petroleum Equipment LLC is a leading provider of petroleum equipment solutions, with a strong commitment to customer service and excellence. We are seeking a highly skilled and motivated Customer Service Representative/Office Administrator to join our team.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to provide top-notch customer service and support to our clients. This role will involve answering incoming calls, dispatching remote technicians, and assisting with daily office tasks.

We are looking for a self-starter who can operate independently with minimal supervision, with a strong sense of humor and a willingness to learn the ins and outs of the petroleum equipment industry. The successful candidate will be able to work in a fast-paced environment, with a high level of attention to detail and urgency.

Key Responsibilities:
  • Customer Service: Answer all incoming calls, providing top-notch customer service and support to our clients.
  • Dispatching: Assign work orders to remote service technicians, communicating emergency situations as needed.
  • Office Administration: Assist with daily office tasks, including managing the service email inbox and monitoring customer service portals.
  • Supply Management: Order supplies for the office.
  • Front Desk Reception: Greet and direct incoming traffic.
  • Payment Processing: Process payments for walk-in customers.
Requirements:
  • Education: High school diploma required, but college degree preferred.
  • Experience: Three years working in a professional office environment or related experience.
  • Skills: Proficient with Microsoft Office products, excellent communication and interpersonal skills, and a high level of attention to detail.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Clothing and Cell Phone Allowance: A clothing and cell phone allowance.
  • 401K with Company Match: A 401K plan with company match.
  • Health, Dental, and Vision Insurance: Health, dental, and vision insurance.
  • Short-Term Disability, Long-Term Disability, and Life Insurance: Short-term disability, long-term disability, and life insurance.
  • Paid Time Off and Holidays: Paid time off and holidays.
  • Excellent Company Culture: An excellent company culture with a focus on teamwork, innovation, and professional development opportunities.

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