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Client Support Representative

2 months ago

Cartersville, Georgia, United States Doehler USA, Inc. Full time

Position Overview:
The Client Support Representative plays a crucial role in delivering exceptional service and assistance to a designated clientele, as well as collaborating with internal colleagues to achieve Doehlers' overarching customer satisfaction objectives.

Key Responsibilities:
1. Provide comprehensive support to clients, ensuring their needs are met effectively.
2. Collaborate with team members to enhance service delivery and operational efficiency.
3. Address inquiries and resolve issues promptly to maintain high levels of customer satisfaction.
4. Contribute to the continuous improvement of service processes and practices.

Qualifications:
1. Strong communication and interpersonal skills.
2. Ability to work collaboratively in a team-oriented environment.
3. Experience in customer service or related fields is preferred.