Customer Service Ambassador

6 days ago


Newport Oregon, United States Norco, Inc Full time
Job Summary

Norco, Inc. is seeking a highly skilled and customer-focused individual to fill the Medical Store Customer Service Representative position. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our walk-in and phone-in customers.

Key Responsibilities:
  • Greet Customers with a Professional and Enthusiastic Attitude
  • Answer Telephone Calls Promptly and Efficiently
  • Demonstrate In-Depth Knowledge of Medical Products, Placement, Availability, Price, and Use
  • Assess Customer Needs for Products or Services and Provide Recommendations
  • Educate Patients/Clients on Medical Products and Services
  • Fulfill and Sell Medical Products and Services to Customers
  • Process Customer Orders and Accurately Input Orders into the Computer System
  • Maintain a Clean, Organized, and Presentable Showroom
  • Perform Other Tasks as Assigned or Necessary
Requirements:
  • Ability to Lift and/or Carry Objects Weighing Up to 50 Lbs. Frequently and Occasionally Weighing Over 100 Lbs


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