Service Technician Specialist
2 days ago
We are seeking a highly skilled Service Technician Specialist to join our team at Corghi USA. This is a unique opportunity to work in a dynamic environment where you will provide technical support to field technicians and end users by phone and email. The ideal candidate will have mechanical knowledge, be self-motivated, and able to work in a laid-back team environment.
As a Service Technician Specialist, you will troubleshoot issues, identify part numbers, and find solutions to complex problems. You will also be trained on how to operate, troubleshoot, and repair equipment prior to answering phones and emails. This is not a call center job, but rather an opportunity to work 80% in an office setting and 20% in a shop environment.
The successful candidate will possess strong customer service skills, computer proficiency, and experience in the automotive or tire industry. Knowledge of electronics, pneumatic, hydraulic, and computer systems is a plus. We offer competitive pay based on knowledge and experience, as well as training, PTO, and 100% company-paid medical benefits.
We are looking for a long-term candidate with a high school diploma/GED, customer service skills, computer skills, and experience in the automotive or tire industry. This position offers opportunities for growth and development within a great company.
Key Responsibilities:
- Provide technical support to field technicians and end users
- Troubleshoot issues and find solutions
- Operate, troubleshoot, and repair equipment
- Answer phones and emails
Benefits:
- Competitive pay based on knowledge and experience
- Training and development opportunities
- PTO
- 100% company-paid medical benefits
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