Mechanical Support Specialist

5 days ago


Chattanooga, Tennessee, United States Corghi USA Full time
Job Overview

We are seeking a highly skilled Mechanical Support Specialist to join our team at Corghi USA. As an Inside Service Technician, you will play a crucial role in providing technical support to our field technicians and end-users through phone and email assistance. Your primary responsibilities will include troubleshooting, identifying part numbers, and finding solutions to various issues.

This is not a call center job; instead, it's a 80% office-based role with 20% shop work. You will be trained on how to operate, troubleshoot, and repair equipment before answering phones and emails. We're looking for a self-motivated individual with mechanical knowledge who can thrive in a relaxed team environment. Knowledge of electronics, pneumatics, hydraulics, and computers is a plus.

Key Responsibilities
  • Provide technical support to field technicians and end-users via phone and email
  • Troubleshoot and identify part numbers
  • Find solutions to technical issues
Requirements
  • High School Diploma or equivalent
  • Excellent customer service skills
  • Computer proficiency
  • Experience in the automotive or tire industry (a plus)
Benefits

We offer competitive pay based on knowledge and experience, PTO, and 100% company-paid medical benefits. This position also comes with opportunities for growth within a great company.



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