Associate Director, Event Systems

23 hours ago

Chicago, Illinois, United States The University of Chicago Full time
{"Job Title": "Associate Director, Event Systems", "Job Summary": "We are seeking an experienced Associate Director to join our team in Alumni Relations and Development. This role will utilize best practices and knowledge of non-technical projects from conception to completion. The successful candidate will assemble teams, develop detailed work plans, and manage project estimates, resource plans, and status reports. The Associate Director will establish priorities and guidelines with management, train and mentor colleagues, and manage team technology priorities in partnership with the Analytics and Technology Solutions Team (ATS).", "Responsibilities": "
  • Monitor the overall events portfolio to identify strategic needs related to areas of event management that include registration, communications, and event recap reporting.
  • Lead efforts with ATS and serve as a subject matter expert to identify and implement new event technology needs, such as for event registration platforms and other operational needs.
  • Direct, advise, and train team on event technology tools in partnership with ATS to establish and maintain operational excellence.
  • Oversee the creation and management of registration reporting templates, tools, and dashboards in support of regular and ad hoc reporting needs.
  • Provide direction and requirements for registration reporting templates, tools, and dashboards needed for the Events team's use in event recap reporting.
  • Partner with Events colleagues to identify and guide communications needs and roles, such as registration pages and invitation deployment.
  • Function as an advisor and subject matter expert to ARD teams for event registration systems and other tools, procedures, and protocols that enhance efficiencies and help establish event management and information standardization.
  • Provide onsite registration and event support as needed.
  • Evaluate policies and procedures and develop best practices to identify areas where changes will improve the quality, accuracy, and efficiency of the team and contribute to the success of ARD events.
  • Seek opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
  • May mentor, manage, hire, train, and evaluate staff.
", "Requirements": "
  • Minimum requirements include a college or university degree in a related field.
  • Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.
  • Preferred qualifications include a minimum of three years of technology database and software information management, or similar professional work experience.
  • A minimum of one year of experience leading a project team or managing staff.
  • Strong commitment to customer service, collaboration, and teamwork.
", "Preferred Qualifications": "A minimum of three years of technology database and software information management, or similar professional work experience. A minimum of one year of experience leading a project team or managing staff. Strong commitment to customer service, collaboration, and teamwork.", "Technical Skills or Knowledge": "Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including G Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint, and the CRM. Microsoft Excel and relational database manipulation."}

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