Front Desk Coordinator

3 weeks ago


Hopewell Junction, New York, United States Classic Westchester Full time

We are seeking a highly motivated Front Desk Coordinator to join our team at Classic Westchester. This role will involve working in various locations across Westchester, Putnam, and Dutchess Counties.

About the Role:

The Front Desk Coordinator will be responsible for delivering exceptional customer service and ensuring that front desk processes meet the highest standards. This includes checking in patients, verifying information, and updating accounts. The ideal candidate will have excellent communication skills, be able to work accurately under pressure, and maintain a professional environment.

Key Responsibilities:

  • Deliver exceptional customer service to patients and visitors
  • Verify and update patient account information accurately and efficiently
  • Work closely with the insurance verification team to ensure accuracy
  • Adhere to cash security policy and procedures
  • Maintain a clean and organized work area
  • Stay up-to-date with physicians' scheduling requirements
  • Respond promptly to patient requests and queries

Requirements:

  • High School Diploma or equivalent
  • Minimum 2 years' experience in customer-facing roles, preferably in a medical setting

Benefits:

The estimated salary for this role is between $42,000 - $58,000 per annum, depending on experience. Additionally, you can expect a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.



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