Hotel Guest Experience Specialist

6 days ago


Hopewell Junction, New York, United States LaScala Leasing Full time
Job Overview

LaScala Leasing is seeking a highly motivated and customer-focused Front Desk Agent to join our team.

  • The ideal candidate will have a strong passion for delivering exceptional customer service, be able to work effectively in a fast-paced environment, and possess excellent problem-solving skills.
Key Responsibilities

The Front Desk Agent will be responsible for:

  1. Assisting guests with check-in and check-out processes
  2. Issuing room keys and processing payments
  3. Maintaining open communication with housekeeping staff to coordinate room availability
  4. Answering guest inquiries and resolving issues in a timely and professional manner
  5. Completing paperwork accurately and promptly
What We Offer

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience, as well as comprehensive health insurance, paid time off, and opportunities for professional growth and development.



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