Financial Operations Assistant

6 days ago


Roanoke, Virginia, United States City of Roanoke Full time
Job Summary

We are seeking a highly skilled and detail-oriented Treasurer Clerk II to join our team at the City of Roanoke. As a key member of our financial operations team, you will be responsible for collecting and adjusting taxes, analyzing and processing payments, and providing exceptional customer service to our citizens.

Key Responsibilities
  • Analyze and process various payments received for tax bills and other city charges through PC cash register terminals.
  • Process the revenue received from payment escrow accounts.
  • Research and record proper addresses for real estate tax billings.
  • Provide citizens with good customer service when addressing tax or payment questions.
  • Maintain paid files for receipts of all taxes.
  • Assist as needed in performance of duties of Treasurer Clerk I.
Requirements

To be successful in this role, you will need:

  • A high school diploma or general education degree (GED) supplemented by business courses.
  • One to three years related experience and/or training in working with the public involving financial activity.
  • Excellent communication and customer service skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
What We Offer

The City of Roanoke offers a competitive salary and benefits package, including paid leave, extended illness leave, funeral leave, military leave, holidays, mental health and well-being leave, and more. We are an equal employment opportunity employer and welcome applications from diverse candidates.



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