Front Office Patient Experience Specialist

3 days ago


Huntington Beach, California, United States AltaMed Health Services Full time
Unlock Your Potential at AltaMed

We are seeking a highly motivated and compassionate individual to join our team as a Patient Services Advocate II. As an AltaMed ambassador, you will create a positive front office patient experience by managing expectations and showing compassion and respect. You will also be a member of the healthcare team, assisting in delivering patient-focused care by communicating effectively and solving problems.

About Our Culture

Our culture is built on compassion, respect, and a commitment to delivering exceptional patient care. We prioritize patient well-being and offer opportunities for growth and development. We foster a culture of teamwork and collaboration, ensuring seamless patient care.

Your Key Responsibilities

As a Patient Services Advocate II, you will:
1. Manage patient expectations and provide compassionate care.
2. Assist in delivering patient-focused care by communicating effectively and solving problems.
3. Work collaboratively with the healthcare team to ensure seamless patient care.
4. Provide bi-lingual support (English/Spanish/Mandarin/Cantonese) to patients and families.

Our Compensation Package

This role offers a competitive hourly rate of $24.00 - $28.15, with an estimated annual salary range of $49,920 - $58,760 based on experience, skills, education, and certifications. The benefits package includes medical, dental, and vision insurance, a 403(b) retirement savings plan with employer matching contributions, flexible spending accounts, commuter flexible spending, career advancement opportunities, paid time off, holidays, CME days, malpractice insurance, tuition reimbursement, corporate employee discounts, employee referral bonus program, and pet care insurance.

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