Salesforce Quality Assurance Manager

2 weeks ago

Folsom, California, United States PowerSchool Full time
Overview


The Quality Assurance Lead is responsible for spearheading QA initiatives for extensive enterprise projects and must possess the capability to establish clear protocols for the QA process, ensuring teams remain accountable while adhering to the strategic framework.

The ideal candidate will guarantee that all project participants and stakeholders comprehend their roles, responsibilities, and the anticipated timeline for deliverables.

You will ensure that the business meets its obligations to conduct User Acceptance Testing (UAT) punctually, with a high level of engagement. Furthermore, the QA Lead will provide guidance and mentorship to Business Analysts regarding user story clarity and its implications for test execution.

Experience in optimizing System Integration Testing (SIT), QA, and regression testing activities is essential, along with a proven track record in planning and coordinating intricate end-to-end testing that encompasses integrations with both internal and external systems.

Responsibilities

Key duties and responsibilities include, but are not limited to:
  • Collaborating closely with business partners, project management, and vendor technical teams to grasp business requirements.
  • Implementing software testing methodologies, procedures, and tools that enhance the overall product development lifecycle.
  • Communicating daily and weekly objectives while monitoring and reporting progress using Jira.
  • Ensuring team members are assigned to the appropriate tasks to meet objectives.
  • Overseeing the communication and resolution of any product issues identified during testing.
  • Driving continuous improvement for both existing and new testing processes and methodologies.
  • Testing ERP applications, including integrations, data migrations, and various applications.
  • Creating and documenting test strategies, plans, executing tests, analyzing results, and reporting issues and anomalies.
  • Facilitating defect resolution discussions and defining processes.
  • Participating in UAT sessions and assisting with defect log documentation.
  • Ensuring timely and planned software testing, while alerting management to any bottlenecks or risks.
  • Assisting Business Subject Matter Experts (SMEs) and Business Analysts in developing UAT test scenarios based on SIT test cases.
  • Performing other duties as assigned.
Qualifications


To be considered for this role, candidates must demonstrate the ability to fulfill each essential duty and responsibility effectively.

Required qualifications include:

  • 5-7 years of proven experience as a QA Test Lead in Salesforce implementations, with a comprehensive understanding of Sales Cloud, Service Cloud, COQ, Experience Cloud, AR/AP processing, and customization capabilities.
  • A Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • Strong knowledge of software testing methodologies, test management tools, and defect tracking systems.
  • Hands-on experience in creating and executing test plans, test cases, and test scripts for complex business processes.
  • Familiarity with agile and waterfall development methodologies and experience working in cross-functional teams.
  • Excellent problem-solving skills, attention to detail, and effective communication abilities with both technical and non-technical stakeholders.
  • Salesforce certifications such as Salesforce Administrator, Sales Cloud Consultant, or Service Cloud Consultant are advantageous.
  • Experience with test automation tools and frameworks is a plus.
  • Exceptional organizational skills and the capacity to manage multiple tasks and priorities simultaneously.
  • Excellent written and verbal communication skills.
  • Able to manage multiple concurrent projects and effectively prioritize tasks in a high-pressure environment.
  • Strong interpersonal skills and the ability to create a positive work environment.
Compensation & Benefits

PowerSchool offers a comprehensive benefits package that includes:

  • Comprehensive Insurance Coverage (Medical, Dental, Vision, Pharmacy benefits, Life Insurance, and AD&D)
  • Flexible Spending Accounts and Health Savings Accounts
  • Short-Term and Long-Term Disability
  • Comprehensive 401(k) plan
  • Generous Parental Leave
  • Unrestricted paid time off (Discretionary Time Off - DTO)
  • Wellness Program, including ClassPass & Employee Assistance Program
  • Tuition Reimbursement

Optional benefits include Pet Insurance, Identity Theft Protection, Student Debt Repayment Program, and Prepaid Legal coverage.

The compensation range for this position is $155,000 – $167,700, reflecting various factors such as skills, experience, and market data.

EEO Commitment

PowerSchool is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver optimal results for our customers, celebrating the diversity of our workforce and the various ways we work.

  • Salesforce Quality Assurance Manager

    1 week ago

    Folsom, California, United States PowerSchool Full time

    OverviewThe Quality Assurance Lead is responsible for spearheading QA initiatives for extensive enterprise projects. This role requires the ability to establish clear protocols for the QA process and ensure team accountability while adhering to the defined strategy. The successful candidate will guarantee that all project members and stakeholders comprehend...

  • Salesforce Quality Assurance Manager

    2 weeks ago

    Folsom, California, United States PowerSchool Full time

    OverviewThe Quality Assurance Lead is responsible for spearheading QA initiatives for extensive enterprise projects and must possess the capability to establish clear protocols for the QA process, ensuring teams remain accountable while adhering to the defined strategy and guidelines. The successful candidate will guarantee that all project team members and...

  • Salesforce Quality Assurance Manager

    2 weeks ago

    Folsom, California, United States PowerSchool Full time

    OverviewThe Quality Assurance Lead is responsible for spearheading QA initiatives for extensive enterprise projects. This role requires the ability to establish clear standards for the QA process, ensuring teams adhere to strategies and guidelines without deviation. The successful candidate will guarantee that all project participants and stakeholders...

  • Salesforce Quality Assurance Manager

    2 weeks ago

    Folsom, California, United States PowerSchool Full time

    OverviewThe Quality Assurance Lead is responsible for spearheading QA initiatives for extensive enterprise projects and must be adept at establishing clear protocols for the QA workflow, ensuring teams remain accountable while adhering to the defined strategy and guidelines. The successful candidate will guarantee that all project team members and...

  • Salesforce Quality Assurance Manager

    1 week ago

    Folsom, California, United States PowerSchool Full time

    OverviewThe Quality Assurance Lead is responsible for spearheading QA initiatives for extensive enterprise projects and must possess the capability to establish clear protocols for the QA process, ensuring teams adhere to the defined strategy and guidelines. The successful candidate will guarantee that all project team members and stakeholders comprehend...

  • Quality Assurance Engineer

    4 days ago

    Folsom, California, United States swipejobs Full time

    Job SummaryWe are seeking a highly skilled Quality Assurance Engineer to join our team at Swipejobs. As a key member of our software development team, you will be responsible for ensuring the quality and reliability of our products.Key ResponsibilitiesTechnical Quality Assurance: Responsible for technical quality assurance of all testing for ISO's software...

  • Production Operator

    1 week ago

    Folsom, California, United States Agilent Full time

    Job SummaryAgilent Technologies is seeking a skilled Production Operator to join its team in Folsom, California. As a key member of our manufacturing team, you will be responsible for ensuring the quality and efficiency of our laboratory consumables production process.Key ResponsibilitiesPerform a range of duties within a manufacturing environment related to...

  • Maternal Safety and Quality Assurance Specialist

    1 week ago

    Folsom, California, United States Dignity Health Full time

    About the RoleWe are seeking a highly skilled Perinatal Safety Specialist to join our team at Dignity Health. As a key member of our Perinatal Services department, you will play a critical role in promoting safe care for mothers and babies.Key ResponsibilitiesPerinatal Patient Safety Advocacy: Ensure all care providers on Maternal Child Health adhere to...

  • Senior Supply Chain Operations Manager

    1 week ago

    Folsom, California, United States Movement Search & Delivery Full time

    Position Overview: We are collaborating with a prominent supplier in the Defense sector.Supply Base Management: Accountable for the composition, scale, and efficiency of the supply base.Regulatory Compliance: Ensures adherence to governmental regulations and standards.Leadership: Guides supply chain teams towards achieving operational excellence.Strategic...

  • Business Development Manager

    5 days ago

    Folsom, California, United States Jobot Full time

    About the RoleWe are seeking a highly motivated and experienced Sales professional to join our team as a Business Development Executive. As a key member of our sales team, you will be responsible for identifying and generating new business opportunities through networking, research, and outreach.Key ResponsibilitiesIdentify and pursue new business...

  • Event Registration Coordinator

    1 week ago

    Folsom, California, United States eic Full time

    Location: Remote (US)Salary: 21.50/hrOverview of the Role:The Registration Manager plays a pivotal role in the events division, focusing on acquiring participants from both public and private sectors for a variety of engagements hosted by e.Republic. This includes webinars, tailored virtual or in-person gatherings, large regional conferences, and internal...

  • Event Registration Coordinator

    1 week ago

    Folsom, California, United States eic Full time

    Location: Remote (US)Salary: 21.50/hrPosition Overview:The Event Registration Coordinator plays a crucial role in the events team, focusing on audience engagement for various events hosted by eic. This position is pivotal in ensuring effective outreach to both public and private sector participants for a range of events, including webinars, customized...

  • Lead Process Architect

    20 hours ago

    Folsom, California, United States California ISO Full time

    Job SummaryThe California ISO is seeking a highly skilled Lead Process Architect to drive positive change across the organization. As a key member of our team, you will be responsible for delivering enterprise processes, standards, tools, and training to enable process innovation. This is an exciting opportunity to join a dynamic team and contribute to the...

  • Office Coordinator

    1 week ago

    Folsom, California, United States Sourcis Inc Full time

    Job OverviewSourcis Inc, a dynamic and expanding organization, is in search of dedicated individuals to handle essential administrative responsibilities and support office operations. The ideal candidate will possess the requisite skills and qualifications outlined below, along with the drive to manage their daily responsibilities effectively.Key...

  • Business Support Administrator

    2 weeks ago

    Folsom, California, United States Sourcis Inc Full time

    Position OverviewBenefits:401(k) plan401(k) matching contributionsDental coveragePaid time offSourcis Inc, a dynamic and expanding organization, is in search of skilled individuals to manage daily administrative responsibilities and office-related tasks. The ideal candidate will possess the essential skills and qualifications outlined below, along with the...

  • Client Support Specialist

    2 weeks ago

    Folsom, California, United States ConferenceDirect LLC Full time

    Job OverviewThe Customer Care Associate plays a vital role in ensuring client satisfaction by managing incoming inquiries and providing accurate information. This position is essential for maintaining the quality of service and achieving departmental objectives.Key ResponsibilitiesCall Management and Quality Assurance:Handle inbound inquiries related to...

  • Event Registration Coordinator

    1 week ago

    Folsom, California, United States eic Full time

    Location: Remote (US)Salary: 21.50/hrOverview:The Event Registration Coordinator plays a pivotal role in managing audience engagement for various events organized by eic. This position is essential for both public and private sector audience acquisition, covering a range of activities from webinars to large-scale summits. The coordinator will thrive in a...

  • Restaurant Operations Manager

    5 days ago

    Folsom, California, United States Five Guys Full time

    Job DescriptionJob Title: Shift ManagerJob Summary:We are seeking a highly motivated and experienced Shift Manager to join our team at Five Guys. As a Shift Manager, you will be responsible for leading a team of restaurant staff and ensuring that our high standards of customer service and food quality are met.Key Responsibilities:Lead a team of restaurant...

  • Senior Supply Chain Director

    5 days ago

    Folsom, California, United States Movement Search & Delivery Full time

    We are seeking a seasoned professional to join our team at Movement Search & Delivery as a Sr. Supply Chain Manager.Supply Chain Leadership: Provide strategic guidance to our organization regarding supply chain management, ensuring alignment with our business objectives.Compliance and Governance: Ensure compliance to government regulations and requirements,...

  • Hospice Case Manager

    6 days ago

    Folsom, California, United States Interim HealthCare of Sacramento Full time

    About the RoleWe are seeking a skilled and compassionate Hospice Case Manager to join our team at Interim HealthCare of Sacramento. As a Hospice Case Manager, you will play a vital role in providing end-of-life care to patients and their families, ensuring their physical, emotional, and spiritual needs are met.Key ResponsibilitiesConduct Comprehensive...