Event Registration Coordinator

1 week ago

Folsom, California, United States eic Full time
Location: Remote (US)

Salary: 21.50/hr

Overview:

The Event Registration Coordinator plays a pivotal role in managing audience engagement for various events organized by eic. This position is essential for both public and private sector audience acquisition, covering a range of activities from webinars to large-scale summits. The coordinator will thrive in a dynamic environment, ensuring exceptional service delivery to all stakeholders involved. This role also includes the opportunity to travel for in-person events, providing onsite registration support.

Key Responsibilities:
  • Deliver outstanding customer service through various communication channels, addressing event-related inquiries.
  • Develop and implement strategic action plans with clear timelines for each assigned event.
  • Adhere strictly to project deadlines and maintain oversight of event progress.
  • Regularly assess the status of assigned events and collaborate with team leadership to identify additional support needs.
  • Create, modify, and distribute event promotional materials using marketing tools.
  • Conduct follow-up communications via email to facilitate event registrations.
  • Engage with potential attendees and sponsors through outreach calls.
  • Assist in the upkeep of the contact database, ensuring accurate and updated information.
  • Support registrants in completing payment processes for events with associated fees.
  • Research potential new event leads as required.
  • Generate detailed event reports for both internal and external clients.
  • Prepare and manage event materials, including registration documents and badges, which may involve local office visits.
  • Travel to events to provide onsite registration assistance, including setup and attendee support, while managing regular workload.
  • Set up, maintain, and troubleshoot necessary equipment and networks for events.
Qualifications:
  • Exceptional written and verbal communication abilities.
  • Strong organizational skills with a keen attention to detail.
  • Ability to multitask effectively in a fast-paced setting.
  • Self-motivated and capable of working independently.
  • Proficient in Microsoft Excel, Outlook, and Word.
  • Typing speed of at least 55 words per minute.
  • Skilled in conducting online research.
  • A minimum of two years of relevant office experience is required.
  • High level of technological proficiency with problem-solving capabilities.
  • Experience with HTML is advantageous but not mandatory.
  • Familiarity with Salesforce and/or HubSpot is a plus.
  • Physical capability to lift up to 50 lbs as needed.
  • Access to a reliable internet connection is essential.

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