Customer Support Specialist

4 weeks ago


Arcadia, California, United States Mr Appliance Full time

We're looking for a highly skilled Customer Support Specialist to join our team at Mr. Appliance. In this role, you'll be responsible for providing exceptional customer service by creating world-class experiences for customers with broken appliances. Your key responsibilities will include answering incoming calls, responding to customer emails, scheduling in-home service appointments, and effectively communicating with customers to ensure they understand the appointment time and services needed.

About the Job
  • Job Description: As a Customer Support Specialist, you'll be the key component in providing excellent customer service by creating World Class customer service experiences for customers with broken appliances.
  • Required Skills and Qualifications:
    • High school diploma or equivalent
    • Good telephone communication skills
    • Basic computer and data entry skills
  • Benefits:
    • No nights or weekends: We value having a solid work-life balance.
    • Health, Dental, and Vision benefits after 90 days of employment
    • Paid Time Off (PTO)
    • A fun team environment


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