Genesys Implementation Specialist

Job OverviewWe are seeking an experienced Genesys Technology Specialist to join our team at EDCi. The successful candidate will have a strong background in IP Telephony/VoIP and experience with Genesys Cloud CX (Purecloud) technology.The ideal candidate will have a minimum of 5 years of experience in the field, with a strong focus on design, configuration,...

Job OverviewWe are seeking a highly skilled Genesys Cloud Solutions Specialist to join our team at EDCi. In this role, you will be responsible for providing expert-level support to our clients and driving the implementation of cutting-edge contact center solutions.

The ideal candidate for our Consultant - Genesys Cloud Platform Specialist role will possess a deep understanding of Genesys Cloud CX technology and a proven track record of delivering successful projects. As a key member of our team, you will provide expert guidance to clients on platform configurations, deployments, and optimizations.Your responsibilities...

Job DescriptionThe Sr. Genesys Engineer will be responsible for designing, configuring, developing, implementing, and supporting Genesys technologies.This role serves as a lead engineer on EDCi's Customer Care Professional Services team, providing both implementation and post-implementation support. The position closely interacts with both Field & Support...

Job OverviewEducational Data Consultants, Inc. (EDCi) provides cutting-edge infrastructure and call center technology services to clients across the Midwest.We are seeking a highly skilled Cloud Infrastructure Engineer to join our Customer Care Professional Services team. This role will focus on designing, implementing, and supporting Genesys Cloud...

We are seeking a seasoned Client Solutions Advocate - Genesys CX to join our team. As a key member of our Customer Care Sales team, you will work closely with sales account managers and clients to architect world-class solutions and drive business outcomes.Your responsibilities will include:Serving as a subject matter expert for Genesys Cloud CX...

Become a Cloud Contact Center Specialist at EDCi and earn a competitive salary of $100,000 - $130,000 per year.This role requires 5+ years of IP Telephony/VoIP experience, knowledge of VoIP equipment, implementations and support, and expertise in Genesys Cloud CX (Purecloud) technology. The ideal candidate will have strong technical skills, excellent client...

Job DescriptionGenesys Cloud Engineer (Remote) - Excellent Opportunity!OverviewEDCi, a leading provider of infrastructure and call center technology services, seeks an experienced Genesys Cloud Engineer to join our team. With the flexibility of remote work, you will be responsible for designing, implementing, and supporting IVR/ACD scripts for Genesys Cloud...

Job SummaryWe are seeking a highly skilled Senior Account Specialist to join our Customer Care Sales team. As a key component of our team, you will take ownership of strategic client accounts and provide continuous improvement consulting support.In this role, you will closely interact with our sales account managers as well as our customers to help architect...

About the OpportunityWe are seeking a highly skilled and detail-oriented Quality Assurance Specialist to join our Customer Experience team at EDCi.The successful candidate will play a crucial role in ensuring the quality of our implementations and integrations, with a focus on creating and implementing QA processes that ensure the highest level of quality in...

Company OverviewEDCi is a leading provider of infrastructure and call center technology services and solutions. We pride ourselves on delivering the highest quality products and services to our clients throughout Wisconsin and the Midwest.We are seeking a highly skilled and detail-oriented Senior Quality Assurance Specialist to join our Customer Experience...

Job OverviewAs a Quality Assurance Specialist at EDCi, you will play a critical role in ensuring the quality of our implementations and integrations, with a focus on creating and implementing QA processes that ensure the highest level of quality in our contact center solutions.The successful candidate will have strong analytical and problem-solving skills,...

Job DescriptionWe are seeking a Technical Solutions Expert to join our Customer Care Sales team. In this role, you will be responsible for providing technical consulting support to our clients and helping them achieve optimal business outcomes.The ideal candidate will have experience in Genesys Cloud CX (Purecloud) technology, knowledge of telephony...

About the RoleWe are seeking a skilled Cloud Solutions Engineer to join our team at EDCi. This is a remote position, offering flexibility and work-life balance.As a Cloud Solutions Engineer, you will be responsible for designing, configuring, implementing, and supporting IVR/ACD scripts for Genesys Cloud Solutions.

Job Title: Oncology Nurse SpecialistWe're seeking an experienced Oncology Nurse Specialist for a travel position in the United States. The ideal candidate will have 1-2 years of recent acute care experience and be able to administer chemotherapy, implement new methods of symptom treatment, and monitor patients' progress. As a critical member of the...

Job Title: Quality Assurance SpecialistWe are seeking an experienced Quality Assurance Specialist to lead our team in ensuring the highest quality products and services for our customers. This role involves overseeing all aspects of quality control, from process development to implementation and monitoring.About Our CompanyDucommun is a leading provider of...

Ascension Wisconsin Career OpportunityWe are seeking a highly skilled Nursing Care Specialist to join our team at Ascension St. Elizabeth in Appleton, WI.Salary: $85,000 - $110,000 per year, depending on experience and qualifications.Job DescriptionAs a Nursing Care Specialist, you will provide direct nursing care in accordance with established policies,...

Job ResponsibilitiesThe Construction Operations Specialist plays a critical role in ensuring the smooth operation of our construction projects. This position involves assisting project controls leadership in implementing processes to achieve financial and schedule objectives, soliciting current and forecasted cost information from all project-specific trade...

About the RoleWe are looking for a skilled Workplace Culture Specialist to join our team at Heid Music Company. This individual will play a key role in shaping the company's workplace culture by developing and implementing strategies to enhance employee engagement, productivity, and job satisfaction. The successful candidate will have excellent communication...

Business Development OpportunityWe are seeking a highly motivated and results-driven Fitness Business Growth Specialist to join our Xponential Fitness team. This is a unique opportunity to leverage your business acumen and passion for fitness to drive growth and success.The ideal candidate will possess strong leadership skills, excellent communication...