Genesys Technical Lead

About the JobAt EDCi, we're seeking a highly skilled Sr. Genesys Engineer to join our Customer Care Professional Services team. This is an exciting opportunity for an experienced professional to lead and support Genesys technologies.The successful candidate will be responsible for designing, configuring, developing, implementing and supporting Genesys...

Job OverviewWe are seeking an experienced Genesys Technology Specialist to join our team at EDCi. The successful candidate will have a strong background in IP Telephony/VoIP and experience with Genesys Cloud CX (Purecloud) technology.The ideal candidate will have a minimum of 5 years of experience in the field, with a strong focus on design, configuration,...

Job OverviewWe are seeking a highly skilled Genesys Implementation Specialist to join our team at EDCi.The ideal candidate will have experience in designing, configuring, and implementing Genesys technologies, as well as providing post-implementation support. This role will serve as a lead engineer on our Customer Care Professional Services team, providing...

The ideal candidate for our Consultant - Genesys Cloud Platform Specialist role will possess a deep understanding of Genesys Cloud CX technology and a proven track record of delivering successful projects. As a key member of our team, you will provide expert guidance to clients on platform configurations, deployments, and optimizations.Your responsibilities...

Job DescriptionWe are seeking a Technical Solutions Expert to join our Customer Care Sales team. In this role, you will be responsible for providing technical consulting support to our clients and helping them achieve optimal business outcomes.The ideal candidate will have experience in Genesys Cloud CX (Purecloud) technology, knowledge of telephony...

Job DescriptionGenesys Cloud Engineer (Remote) - Excellent Opportunity!OverviewEDCi, a leading provider of infrastructure and call center technology services, seeks an experienced Genesys Cloud Engineer to join our team. With the flexibility of remote work, you will be responsible for designing, implementing, and supporting IVR/ACD scripts for Genesys Cloud...

Job OverviewAs a Quality Assurance Specialist at EDCi, you will play a critical role in ensuring the quality of our implementations and integrations, with a focus on creating and implementing QA processes that ensure the highest level of quality in our contact center solutions.The successful candidate will have strong analytical and problem-solving skills,...

Become a Cloud Contact Center Specialist at EDCi and earn a competitive salary of $100,000 - $130,000 per year.This role requires 5+ years of IP Telephony/VoIP experience, knowledge of VoIP equipment, implementations and support, and expertise in Genesys Cloud CX (Purecloud) technology. The ideal candidate will have strong technical skills, excellent client...

Job SummaryWe are seeking a highly skilled Senior Account Specialist to join our Customer Care Sales team. As a key component of our team, you will take ownership of strategic client accounts and provide continuous improvement consulting support.In this role, you will closely interact with our sales account managers as well as our customers to help architect...

About UsAppvion is committed to promoting work-life balance and integration by investing significantly in employee-friendly policies and practices. We are dedicated to fostering a diverse and inclusive environment where all employees feel valued and empowered to succeed.If you are looking to start, make a change, or advance your career, find your path at...

About the OpportunityWe are seeking a highly skilled and detail-oriented Quality Assurance Specialist to join our Customer Experience team at EDCi.The successful candidate will play a crucial role in ensuring the quality of our implementations and integrations, with a focus on creating and implementing QA processes that ensure the highest level of quality in...

Are you a skilled Lead Technician - Vehicle Diagnostics looking for a new challenge? Look no further than Tires Plus!We're a leading provider of automotive repair services, seeking a highly experienced Lead Technician to join our team. As a key member of our repair center, you will be responsible for diagnosing and repairing complex vehicle issues, utilizing...

About EDCiEDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest.We partner with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft to deliver high-quality products and services.

Are you looking for a challenging and rewarding career opportunity in electrical engineering? Faith Technologies is seeking a highly skilled and motivated Senior Electrical Engineer - Project Lead to join our team. In this role, you will be responsible for leading electrical construction projects from conception to completion, working closely with clients...

Job DescriptionWe are seeking a highly skilled and experienced Radiology Supervisor to join our team at Ascension Wisconsin. This is a full-time opportunity with a competitive salary of $65,000 - $80,000 per year, depending on experience. The successful candidate will be responsible for supervising the daily activities of assigned staff, determining staffing...

About UsAt Suburban Enterprises, we are dedicated to shaping the future of automation by investing in innovative technologies and talented individuals.We believe in a culture that values respect, integrity, and excellence, where our team members can grow professionally and personally.The RoleWe are seeking an experienced Controls Engineer to lead the design...

About UsWe are Timothy Jon & Associates, a leading provider of conveyor systems and material handling solutions. Our team of experts is dedicated to delivering exceptional customer service and providing innovative solutions to meet our clients' unique needs. We offer a competitive salary range of $80,000-$120,000 per year, depending on experience, plus...

About the CompanyAt Westwood Professional Services, Inc., our purpose is to create a better world for people through our work. We transform the energy grid, design resilient infrastructure, and develop communities that will flourish today and for future generations.Our approach revolves around people. We are committed to building a culture that attracts,...

About UsWe are a leading provider of machine tool solutions for high-precision manufacturing. Our company is dedicated to providing exceptional customer service and support to our clients.Job SummaryWe are seeking a highly motivated and experienced sales professional to join our team as a Sales Engineer in Northern Wisconsin.The successful candidate will be...

Role SummaryWe are seeking an experienced Avionics and Electrical Lead to join our team. This role offers a unique opportunity to leverage technical expertise and leadership skills to drive process improvements and deliver high-quality results.Key ChallengesOversee complex avionics and electrical projects, ensuring timely completion and adherence to...