Shift Supervisor

3 days ago


Fort Lauderdale, Florida, United States Starbucks Full time
Job Summary

As a Shift Supervisor at Starbucks, you will play a key role in delivering exceptional customer experiences and driving store success. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Customer Service: Provide legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
  • Team Leadership: Develop positive relationships with the shift team by understanding and addressing individual motivation, needs, and concerns.
  • Store Operations: Execute store operations during scheduled shifts, including organized closing and opening duties as assigned.
  • Quality and Safety: Follow all cash management and cash register policies, and ensure proper cash management practices are followed by the shift team.
  • Training and Development: Assist with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Requirements
  • Experience: One year of customer service experience in a retail or restaurant environment.
  • Availability: Available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
  • Skills: Strong leadership and communication skills, ability to work effectively in a fast-paced environment, and ability to maintain regular and consistent attendance.

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