Store Operations Manager
4 weeks ago
Job Description
Key Responsibilities- Directly interact with customers to improve sales and service experience.
- Create a highly motivated team environment.
- Supervise technicians and service advisors, plan and schedule their duties, assign work, and follow up on completion of assignments.
- Coaching service department teammates on operational issues.
- Evaluate the performance and productivity of all service department personnel.
- Manage parts inventory and outside purchases, update and restock in-house parts when needed.
- Ensure store safety, including the use of and maintenance of safety equipment.
- Optimize equipment and hardware layout in the service department.
- Ensure compliance of shop area, equipment, and teammates with company safety procedures.
- Verify proper inspections are conducted.
Requirements
- Outstanding leadership and store management skills.
- Ability to work in a fast-paced environment.
- Minimum of 2 years' experience in a Service Advisor/Writer role, preferably at Brakes Plus.
- Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
- Excellent verbal and written communication.
- Ability to develop professional relationships with customers and team members.
- Proven track record of exceeding business objectives.
- Ability to work efficiently individually and as part of a team.
- Solid knowledge of basic OSHA laws.
Benefits and Compensation
- Brakes Plus offers a comprehensive benefits program.
- Competitive pay of $60,000 to $150,000.
- Advancement opportunities.
- No Sunday work.
Brakes Plus is a growing business that values creating opportunities for all employees.
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