Store Operations Manager

4 weeks ago


Hiawatha, Iowa, United States Brakes Plus Full time

Job Description

Key Responsibilities
  • Directly interact with customers to improve sales and service experience.
  • Create a highly motivated team environment.
  • Supervise technicians and service advisors, plan and schedule their duties, assign work, and follow up on completion of assignments.
  • Coaching service department teammates on operational issues.
  • Evaluate the performance and productivity of all service department personnel.
  • Manage parts inventory and outside purchases, update and restock in-house parts when needed.
  • Ensure store safety, including the use of and maintenance of safety equipment.
  • Optimize equipment and hardware layout in the service department.
  • Ensure compliance of shop area, equipment, and teammates with company safety procedures.
  • Verify proper inspections are conducted.

Requirements

  • Outstanding leadership and store management skills.
  • Ability to work in a fast-paced environment.
  • Minimum of 2 years' experience in a Service Advisor/Writer role, preferably at Brakes Plus.
  • Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
  • Excellent verbal and written communication.
  • Ability to develop professional relationships with customers and team members.
  • Proven track record of exceeding business objectives.
  • Ability to work efficiently individually and as part of a team.
  • Solid knowledge of basic OSHA laws.

Benefits and Compensation

  • Brakes Plus offers a comprehensive benefits program.
  • Competitive pay of $60,000 to $150,000.
  • Advancement opportunities.
  • No Sunday work.

Brakes Plus is a growing business that values creating opportunities for all employees.



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