Customer Service Ambassador

3 weeks ago


Hiawatha, Kansas, United States Wal-Mart Stores , Inc. Full time

Company Overview: At Wal-Mart Stores, Inc., we strive to provide an exceptional customer experience. Our sales associates play a vital role in achieving this goal by delivering top-notch service and ensuring our customers leave the store with a positive impression.

Salary: The estimated hourly wage range for this position is $14.00 to $26.00 per hour, depending on location and performance. Additional compensation includes annual or quarterly performance incentives, ranging from $0.35 to $3.00 per hour in specific circumstances.

Job Description: As a Cashier and Customer Experience Specialist, you will be responsible for creating a welcoming atmosphere for our customers. Your duties will include smiling, greeting, and thanking customers with a positive attitude, standing for long periods of time while checking out customers quickly and accurately, keeping your area clean and presentable, answering customer questions, and helping them with their needs.

Required Skills and Qualifications: To succeed in this role, you must be able to multitask, have a passion for customer service, and be available to assist associates across the store as needed. You will also be required to gather carts from the parking lot, operate equipment to move carts from the parking lot to inside the store, and clean restrooms, salesfloor, and parking lot as needed.

Benefits: We offer competitive pay, performance-based incentive awards, and a comprehensive benefits package that includes medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting.

Others: As a full-time or part-time associate, you will receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. Tuition reimbursement is also available through our Better U education benefit program.



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