Customer Service Specialist

3 weeks ago


Hiawatha, Iowa, United States LPT Retail Management Services Full time
Job Title

5515 Customer Service Representatives

">About the Job

We are seeking a skilled Customer Service Representative to join our team at LPT Retail Management Services in HIAWATHA, IA. This is a full-time opportunity with a competitive salary range of $25,000-$35,000 per year.

The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service. Responsibilities include:

  • Providing exceptional customer service, ensuring customer satisfaction and loyalty
  • Completing all shift duties as assigned, including stocking, cleaning, and maintaining a safe working environment
  • Safeguarding company assets, following policies for cash control, safe operation, and vendor check-in procedures
  • Paying immediate attention to spills or hazardous conditions
  • Performing other duties as assigned by the Store Manager
Requirements
  • Ability to read, understand, and write the English language at an eighth-grade level
  • Eighth-grade level math competency for making change, completing shift reports, and accounting for products during vendor check-in
  • Sufficient visual acuity to check identification and process money orders
  • Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment
  • Good personal grooming habits
  • Physical requirements include standing up to 8 hours during a shift and lifting up to 50 pounds


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