Dorm Desk Support Specialist
1 week ago
This position plays a vital role in cultivating meaningful relationships and providing exceptional customer service to program residents and occupants at the YMCA of Southern Maine. As a key member of our team, you will be responsible for ensuring a positive experience for our members and program participants.
Key Responsibilities:
- Provide helpful, friendly, and professional customer service to members and program participants.
- Process applications, manage waitlists, and receive and track rental payments.
- Communicate house rules and ensure the safety of the building.
- Convey the mission, purpose, image, and core values of the YMCA of Southern Maine.
Requirements:
- Exercises good judgment around areas of responsibility.
- Must be at least 18 years of age.
- Able to work with frequent distraction and interruptions.
- Effective communication and interpersonal skills, with a focus on customer service.
- Extremely reliable, dependable, and punctual.
- Attention to detail and strong organizational skills.
- Ability to use Microsoft Office and learn software applications quickly.
- A background in social work is preferred.
- A criminal background check is required.
What We Offer:
- $17.00 – 18.00/hour, depending on experience.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
Join Our Team:
We are seeking a highly motivated and customer-focused individual to join our team. If you are passionate about providing exceptional service and making a positive impact in your community, we encourage you to apply.
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