Bilingual Advocate for Family Services

3 weeks ago


Dallas, Texas, United States Genesis Women's Shelter & Support Full time

The Bilingual Family Advocate will provide vital support to victims of domestic violence through the delivery of trauma-informed advocacy and case management services focused on children's needs.

This position is committed to promoting the safety and empowerment of clients and offering individual and group case management/advocacy services, including parenting classes, alongside crisis intervention, accompaniment, and information and referrals.

Responsibilities include assisting in identifying the needs of child and teen clients, providing appropriate referrals and resources, and performing on-site crisis intervention to help clients and callers develop safety plans.

The successful candidate will establish referral relationships with other social service agencies, attend community coalition meetings related to children's and moms' needs, and maintain accurate file records in an electronic filing system.

As the CPS Liaison at Genesis, the advocate will work with families involved with CPS to provide advocacy, education, and support, specializing in advocacy needs for teen moms and teen dating violence survivors.

Key responsibilities also include serving as an advocate for clients in obtaining community resources, accompanying clients to court and other necessary appointments, and maintaining accurate and timely documentation of client services and case notes in compliance with agency guidelines.

Required skills include bilingual proficiency in English and Spanish, a bachelor's degree in a related field, and comparable experience in crisis intervention, casework services, counseling, advocacy, and coordination of services, preferably in the area of domestic violence.

Knowledge and experience related to resources for childcare, parenting, and CPS are also preferred.



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